We’re a passionate team that thrives on human connection, autonomy and the desire to constantly learn
At SumUp, we run on a culture of trust and empowerment – teams and team members have the autonomy to innovate and problem-solve to empower small businesses. We're decisively pragmatic, self-driven, and humble, and value transparency and candour.
We encourage every SumUpper to initiate conversation, express themselves and embrace cross-functional collaboration. We cultivate an environment where people can learn, ask questions, share ideas and bring projects to life. We all work together towards a common goal and have fun doing it.
Our values
Founder's Mentality
Do more with less
We think and act like founders and invest wisely, as if with our own time or money.
Decisive pragmatism
We use a pragmatic approach and avoid overthinking. We roll up our sleeves and get things done.
Self-driven
We find motivation within ourselves. We’re proactive, anticipate problems, and come up with solutions. We have a “can-do” attitude.
Team First
Autonomy and empowerment
We empower autonomous teams that work in parallel and pursue a mission. We trust them to make their own decisions and get the job done.
Teams over individuals, no silos
We believe magic happens when groups of people become true teams – and the whole is much greater than the sum of the parts. We go out of our way to break silos.
Servant leadership
We believe leaders’ main role is to inspire, enable, develop, and support their teams. We’re not afraid to hire a "boss" for ourselves.
We Care
Humble
We’re selfless, optimising for SumUp, not ourselves. We acknowledge our weaknesses and mistakes and learn from each other.
Transparency and candour
We go out of our way to give full context and share transparently. We strive for radical candour – even if uncomfortable.
Enjoy the ride
We truly enjoy spending time with each other. We don’t take ourselves too seriously, and we have fun!
"Working here has been a transformative journey. You get to work with smart, innovative people who are constantly helping you grow and evolve. Life here can be fast-paced, but it’s always fun."
Derek, Sr. People Partner — Berlin office
"Working here has been a transformative journey. You get to work with smart, innovative people who are constantly helping you grow and evolve. Life here can be fast-paced, but it’s always fun."
Derek, Sr. People Partner — Berlin office
Fostering a learning culture
We believe in creating a culture where we can learn from each other and feel safe, trusted and empowered – a place where we continuously grow and fulfil our needs for autonomy, purpose, and mastery.
We provide autonomy through our organisational setup and purpose as we empower small merchants. By becoming a learning organisation, we'll also offer a genuine opportunity for mastery by allowing employees to continuously learn and extend their skills. With this, we’ll not only attract and retain great people, but we’ll also build an enduring great company.
SumUp University
SumUp University is our global initiative to advance our journey of becoming a learning organisation and continuing to innovate.
The University's mission is to foster a learning culture among SumUppers by generating learning experiences, introducing new ways of working, and collaborating closely with knowledge communities to promote exchange and expand the spread of local and global initiatives.
SumUp University
SumUp University is our global initiative to advance our journey of becoming a learning organisation and continuing to innovate.
The University's mission is to foster a learning culture among SumUppers by generating learning experiences, introducing new ways of working, and collaborating closely with knowledge communities to promote exchange and expand the spread of local and global initiatives.
Your voice matters here
SumUp is a truly global community where you're encouraged to express yourself. We strive to learn from each other’s cultures and perspectives, and we’ll never stop pushing to make our workplaces more diverse and inclusive.
Challenging inequality
We're proud of the gender parity in our workforce, but we're partnering with organisations around the globe to bring more women into leadership and tech roles.
See how Pamela, our Global VP of Design, challenges how we think about and design products to create a more inclusive experience for everyone.
Everyone’s welcome
We empower our LGBTQ+ community to lead the way when celebrating Pride each year. And we meet regularly to discuss how to keep SumUp a safe, welcoming environment for everyone.
Interested to hear how you can help create a more inclusive workplace? Our Pride Club members help answer some of the most asked questions about the LGBTQIA+ community, discuss what it really means to be an ally and share some of their experiences.
