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Human Resources Business Partner - Specialist

São Paulo · People - Employee Experience

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Know our People Team 

It's such exciting times to be part of SumUp! As part of the global People team, you will help us build one of the best companies to work for in the world. Here are some facts about us:

  • Our team is spread around 3 main locations in the world (São Paulo, Berlin and Sofia)

  • Our members come from 15 different countries around the globe: Argentina, Brazil, Egypt, India, Pakistan, England, Portugal, Netherlands, Germany, Ukraine, Russia, Bulgaria, USA, China, Turkey

  • We are relevant partners and promoters of the agile transformation at SumUp, mentoring and coaching hiring managers at SumUp to approach their hiring needs in an agile ways.

What you’ll be doing in this position

  • Work closely with management and employees in Sales and Marketing to improve work relationships, build morale and increase productivity and retention
  • Suggest new HR strategies, build and deliver action plans for their internal clients
  • Resolve complex employee relations issues and address grievances
  • Analyze trends and metrics to generate actionable plans
  • Balance global and local demands and practices in order to create global solutions that are applicable locally
  • Work on and deliver learning sessions (workshops, trainings, interventions).

You'll be perfect for this position if you:

  • Speak fluent Portuguese and English - you will be part of a truly global team
  • Have strong generalist HR experience at advisor level, proposing and implementing bold changes in the organization
  • Have proven ability to provide support to stakeholders by coaching them into thinking innovatively about their work processes and team structures with a view of improving the business’s overall efficiencies
  • Have solid experience in overseeing and managing complex employee-relations issues, supporting formal meetings and hearings while simultaneously coaching the relevant managers on management best practices
  • Have strong ability to develop plans and turning them into action – engaging relevant stakeholders and managing expectations around timing, process, deliverables, etc.
  • Has international working experience (working abroad or at a truly international company) and a global mindset
  • Are passionate about human resources and technology
  • Have strong entrepreneurial spirit
  • Are easy-going, business and results-oriented
  • Have experience in fast-growing businesses, tech or start-ups

Why work with us - we offer:

  • Empowerment to do great things and the opportunity to leave your mark in a high-growth organization
  • An amazing team and work environment, that works with passion and purpose to achieve incredible results
  • Nice flexible working hours - you make your own schedule and have freedom to align with the team if you want to work from home
  • Benefits: transport voucher or parking space, meal voucher, Gympass, healthcare insurance (dental optional), life insurance
  • Convenient location in the heart of Pinheiros (São Paulo), close to the central station and main avenues

About us

We are the leading mobile point-of-sale (mPOS) company in Europe. We started out more than 6 years ago and built our payment service from scratch to shake up the industry and wake up the entrepreneur within anyone. We created a unique device that with the smartphone that’s in your pocket, allows small merchants to accept card payments anywhere. Whether our merchants are brewing coffee or fixing cars, we want to make technology that everyone knows how to use. So our merchants can get on with what they do best. From our paperless onboarding to taking the first payment, we make it easy. Traditional offerings leave out small businesses, we don’t. We are open and honest about our pricing and have no hidden fees. Today, hundreds of thousands of small businesses in 30 countries around the world rely on SumUp to get paid. In addition to our original hardware, mobile and web apps we have gone on to develop a suite of APIs and SDKs to integrate SumUp payment into other apps and services.

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by Company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

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