At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 31 countries around the world rely on SumUp to get paid. To get there, we are putting together an awesome team that is committed to one another and to our merchants. You could be our missing link! Help us bring card acceptance to the masses!
Our team of 16 designers is split into two general departments covering Product and Brand design. Product Designers work in collocated cross-functional teams with designers situated in Berlin, Sofia and Saõ Paulo producing solutions for native mobile, web and our bespoke hardware. Recently, we spent some time developing our Design System; Circuit UI and redesigning our primary mobile app on iOS, as well as a bunch of other product features and improvements.
We pride ourselves on our close collaboration, transparency, fun-loving nature & most importantly; placing our merchant-base of over 1 million global business owners (36+ languages) at the heart of each and every decision we make.
As UX Research Lead you will have the chance to set the foundations for our internal UX research department and collaborate closely with the product and tech leadership to shape our products. You will hire strong UX researcher for our offices in Berlin and Brazil and develop best practices around user research, prototyping and usability tests. You will conduct and lead research activities while using the right quantitative or qualitative research methodologies to generate actionable insights and evaluate our products and features.
SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by Company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.