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Product Analyst Sofia

Sofia · Business Intelligence (BI)

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At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 31 countries around the world rely on SumUp to get paid. To get there, we are putting together an awesome team that is committed to one another and to our merchants. You could be our missing link! Help us bring card acceptance to the masses!

Our boldness, startup mindset, empathy and love for product foster a creative environment for our employees. We value an entrepreneurial spirit and seek to build lasting relationships among our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can help small businesses grow.

Joining the “Payments & Activation”-team will be exciting for you, if you like to be part of a diverse team, whose scope ranges from ensuring stable and fast payment processing over frictionless merchant onboarding to getting them active. In other words, you get to work on the core of SumUp products, while drawing knowledge from a fast growing global team of analysts. Your mission is to think end to end, making sure that we having a robust analytical journey in this area. We will also rely on your expertise to improve our analytical capabilities to allow smaller cycles of testing and implementation. You will work hands on with the feature teams to improve the processes and make them more scalable.

In this position:

  • You’ll challenge and improve the overall KPIs and metrics that help us to control the activities for the whole area as well as specifically for its parts

  • You’ll identify potential to improve our solutions, be part of experiments to learn what works and deliver small increments of value to our merchants

  • You’ll provide insights in a consumer friendly way and establish a data culture in your team that is about self-service analytics, measuring what matters and acting upon facts

  • One of your first focuses will be to measure the success of our activation and self-service initiatives

Your profile:

  • You’re curious and adaptable and like to think holistically as well as going into detail.

  • You have an analytical mindset and enjoy having great autonomy in structuring your work as well as to come up with your own hypotheses

  • You have 3+ years of work experience in BI or product. Experience in payments industry, B2B or self-service web area is a plus

  • You have strong SQL skills. Experience on data visualization tools like Tableau, QlikView is a plus.

  • You have worked with A/B testing and event tracking platforms before

  • You know your tools and systems that work for you and can guide small engineering teams to set them up correctly

  • You are fluent in English - you'll be part of a truly global company!

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by Company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

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