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Head of Retail

Berlin · Retail

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At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 31 countries around the world rely on SumUp to get paid. To get there, we are putting together an awesome team that is committed to one another and to our merchants. You could be our missing link! Help us bring card acceptance to the masses!

Our boldness, startup mindset, empathy and love for product foster a creative environment for our employees. We value an entrepreneurial spirit and seek to build lasting relationships among our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can help small businesses grow.

SumUp is off-shelf available at ‘Bricks & Mortar’ retailers with a rapidly growing footprint of 1500 stores and webshops across the EU, making retail a key acquisition channel for SumUp. As our Head of Retail you will be a responsible for the performance, operation and strategy of our retail acquisition channel. You will develop a growing commercial team including sales-, partner- and trade marketing managers, setting the pace and direction of the team and channel.

What You'll be Doing in This Role

  • You will drive & accelerate growth of our retail channel across the EU

  • You will have full ownership of growth strategy of the channel incl. customer acquisition budget, pricing and go-to-market of new products

  • You’ll be accountable for meeting sales, net revenue and payback targets

  • You will motivate, set the pace and give guidance to a commercial team of experts in sales, key account and trade marketing management.

  • You will collaborate closely with our marketing, hardware, logistics and design team.

  • You’ll guide the negotiation and execution of strategic annual marketing plans.

  • You will develop promotional and pricing strategies and monitor/optimize regularly.

  • You will be part of SumUp’s Growth Team, reporting to our EVP Europe & CCO

Your profile

  • You have minimum 5 years experience working in Business Development, Sales or Product Management. (FMCG / Retail experience a plus)

  • You know how to effectively set targets, analyse results and give direction to drive the team’s and channel’s growth.

  • You have a proven track-record in managing and growing a team;

  • You are self-motivated, proactive, persistent, pragmatic and have a can-do attitude.

  • You have completed a bachelor's degree, having an MBA will be considered a plus;

  • You have excellent presentation and language skills (verbally and written) in English - you'll be part of a truly global company! Fluency in additional European languages is considered a plus

  • You feel comfortable communicating with and convincing C-level business partners.

  • You must be willing to be located in Berlin full time.


  • High amount of independence and entrepreneurial freedom

  • Play an integral part in SumUps growth plans

  • Empowerment to do great things and the opportunity to leave your mark in a high-growth organization

Why SumUp

  • Convenient location in the heart of Alexanderplatz.

  • Our office has a strong sense of community; we get together regularly for breakfasts, brunches, soccer, German and yoga lessons.

  • Our team comes from 50 different countries building a fun, international environment.

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by Company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

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