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Account Manager - Sales Representatives

São Paulo · Sales & Partnerships

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Know more about SumUp

At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them succeed. Our vision as a global fintech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in 30+ countries around the world rely on SumUp to get paid. To get there, we are putting together an awesome team that is committed to one another and to our merchants.

Our boldness, startup mindset, empathy and love for product foster a creative environment for our employees. We value an entrepreneurial spirit and seek to build lasting relationships among our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can help small businesses grow.

Know our Sales team

Our team's mission is to help small businesses across Brazil. At sales we interact daily with the SumUp Consultants (our 3rd party field salesforce spread across BR), familiarize ourselves with their challenges, help them overcome blockers and deliver solutions, while understanding new growth opportunities, developing sales strategies, delivering financial inclusion and professionalizing small entrepreneurs. In this role you will truly "live" the day-to-day of our everyday heroes - the SumUp Consultant -  and be able to understand the impact we have and how we change their lives.

What you’ll be doing in this position

  • Lead a team between 50-100 Sales Representatives spread across Brazil, by engaging daily over the phone with them and developing a strong communication channel;

  • Solve ongoing challenges and conflicts with our Sales Representatives, and identify growth opportunities;

  • Push for sales, create urgency, and establish individual sales targets;

  • Develop trainings, coaching and mentoring programs for our Sales Force;

  • Analyse sales teams performance and monitor sales KPIs;

  • Identify and support the development of marketing materials and strategies for sales.


  • Have excellent verbal and written communication skills in both Portuguese and English.

  • Have analytical abilities with a pragmatic and strong "nose for value" & business judgement: we believe in managing sales teams with numbers ⇒ sales are made of analytics and process - not talk! ;)

  • Have 1-2 years of relevant work experience in sales such as: account managing, sales development, and inside/field B2C or B2B sales;

  • Be proactive and energetic - daily pushing sales and interacting with more than 100 Sales Representatives guaranteeing their engagment;

  • Effectively manage conflicts - this will be part of your day-to-day life when interacting with a large indirect sales force.

  • Leadership skills. Develop the Field Executive team and be their voice internally.

  • Have a problem/solving skills. Be able to identify problems and  be creative to solve them accordingly. 

Why work at SumUp

  • Be part of a company that lives and breathes to empower small merchants around the world;

  • Have full autonomy (for real!) to propose and implement changes;

  • Work in flexible hours - you make your own schedule and have freedom to align with the team if you want to work remotely or take a few days off;

  • Work in the coolest office around, in the heart of Pinheiros (São Paulo), close to the central station and main avenues;

  • Have access to our all perks and benefits: healthcare for employees 100% subsidized by the company, optional dental assistance, transport voucher or parking space at the office building, meal/food voucher, Gympass, life insurance, barbershop and nail salon at the office, massage sessions, parties at the office every 15 days and more!

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by Company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

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