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Product Manager, Risk & Anti-fraud

Sofia · Product

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We are looking for a product manager to take charge of our risk and anti-fraud value stream. As such you will drive the effort to develop a world-class portfolio of tools to monitor, manage and report on risks related to our merchants and their payment transactions. You will build and enhance our fraud management engine with the latest in anti-fraud technologies while ensuring  smooth payment experience, high transaction success rates and happy merchants and end users. 

WHAT YOU’LL BE DOING:

  • Research and understand the competitive landscape and relevant industry trends;

  • Study customers’ needs and translate them into clearly defined problem statements or opportunities descriptions; 

  • Work with data (user & process data, business & system KPIs) comfortably and make data-informed decisions;

  • Be an expert on risk management, anti-fraud solutions & tools, fraud patterns and trends, fraud prevention techniques and SumUp’s proprietary risk engine;

  • Apply product discovery principles in own field of work to build the right product;

  • Apply product delivery techniques and product development best practices to build the product right;

  • Work efficiently with a team of developers, QAs, product analysts, and operational experts and manage stakeholders in the spirit of co-creation and mutual respect 

YOU'LL BE A GREAT FIT FOR THIS POSITION IF

  • You have 5+ experience in product management in an agile organization;

  • Are fluent in English;

  • Have solid background co-creating in a cross-functional, cross location teams;

  • Process product and/or technical knowledge in web/mobile apps development and API integrations;

  • Appreciate incremental software development with focus on merchant value;

  • Have previous risk and anti-fraud experience in a global company;

  • Are enthusiastic about customers and their needs;

  • Can inspire, excite and lead by example;

  • Feel strong ownership and pride in own and team’s work;

  • Enjoy responsibility and have a hands-on approach;

  • Are an analytical and practical problem solver.

 WHY YOU SHOULD JOIN SUMUP

  • You'll have the opportunity to make an impact as we work in flat hierarchies

  • You'll have the space to drive your career here and take ownership of projects

  • You’ll have the chance to work on a diverse and international team

  • You'll be able to attend global offsites/hackathons/team events

  • You'll have competitive compensation and education budget.

  • Office relaxation activities such as yoga and massages

  • 23 days paid vacation + 1 accumulative day for each year of employment at SumUp

  • Additional health insurance

_Apply now!

We're looking forward to meeting our next teammate :)_

We believe in the everyday hero.

Small business owners are at the heart of all we do, so we're creating tools that help them run their business. With a founders mentality and a 'team-first attitude' our diverse teams across Europe, South America, and the United States work together to ensure that the small business owners we partner with can be successful in doing what they love. 

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by Company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

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