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Head of Product - SumUp Bank

São Paulo, SP · Bank - Brazil

We believe in the everyday hero. Those who have the courage to follow their passion, those who have the strength and determination to realize their dreams.

We believe that anyone should be able to start their own business. We provide small businesses with powerful, easy-to-use card readers and awesome customer support, so merchants can run their business and engage with their customers. We do so with genuine care for our merchants and love for our products. By taking the hassle out of getting paid, we enable small business owners to focus on what they love to do.

We are 1,500+ SumUpers in 14 offices around the globe - 700+ in Brazil only - and we are here to empower small merchants and help them thrive.

At SumUp Bank we take this to the next level. You'll leverage SumUp's global resources to create the Fair Bank for the Everyday Hero in Brazil. You'll spearhead the product development for a digital bank that is uniquely positioned to be among the biggest digital banks in Brazil, focused on providing simple, fair and accessible financial services to the micro-entrepreneurs, unbanked, underbanked or those that simply are not perfectly served by current market offerings.

What you’ll be doing in this job

As part of SumUp, but operating on an autonomous team fully dedicated to creating SumUp bank, you'll be building a digital banking platform that will help small business owners in being even more empowered to managing their finances and thriving at doing what they love. 

As the Head of Product for SumUp Bank you will both need to be hands-on as a Product Manager, working to discover, experiment and develop full solutions aligned with our purpose but also hire and lead the super-star Product and Design team that will take us to the stars. Reporting to the Head of Banking, you'll work together to define, refine and deliver the Product Vision, making sure that the customer always comes first in every decision we make. 

It will be no small feat to be the voice of the customer and effectively help us tap into the huge potential market for financial services for micro merchant, expanding our market presence but keeping SumUp's tradition of having best-in-class user satisfaction. Everyday Heroes deserve our best, every day.

You'll be a great addition for this position if you are:

  • Experienced with direct or indirect Leadership of Product teams in a tech startup or other fast growth environment;

  • Relentlessly driven to create world-class user-centric Products;

  • Driven to get things done - the world needs more makers;

  • Fluent in English and Portuguese;

  • Robustly experienced (7+ years) as Product Manager/Product Owner in which you have shipped complex products successfully – from ideation to launch:

  • Defined product vision and strategy for your domain and communicate the rationale behind the product decisions to the engineering team and stakeholders;

  • Experienced in working with cross-functional teams of Frontend and Backend developers, scrum masters, and QA specialists;

  • You have been driving the sprint prioritization, writing user stories and maintaining the backlog;

  • Gathered and analysed user feedback (qualitatively and quantitatively), competitors and market trends;

  • Managed and collaborated with stakeholders with diverse mindsets for strategy building and prioritization;

  • Demonstrated experience in agile development methodologies and customer-oriented principles;

  • Be data-driven! Approach problems in a methodical, data-informed way;

  • Willingness and availability to travel.

Why you should join us 

  • Be part of a company that lives and breathes to empower small merchants around the world

  • Have full autonomy (for real!) to propose, lead and implement changes that will up our game

  • Work in flexible hours - you make your own schedule and have freedom to align with the team if you need to work remotely or take a few days off

  • Work in the coolest office around, in the heart of Pinheiros (São Paulo), close to the central station and main avenues

  • Have access to our all perks and benefits: healthcare for employees 100% paid by the company, dental assistance, private pension program, variable compensation/yearly bonus, pension plan, transport voucher or parking space at the office building, meal/food voucher, Gympass, life insurance, barbershop and nail polish at the office, massage sessions, monthly parties at the office and more!

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by Company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.