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Logistics Coordinator

São Paulo · Logistics

Know more about SumUp:

At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 31 countries around the world rely on SumUp to get paid. To get there, we are putting together an awesome team that is committed to one another and to our merchants. You could be our missing link! Help us bring card acceptance to the masses! 

We do things differently. We build our own payment solution end-to-end so that we can always offer the best value service. We know how vital payment is to small business, so we use our technology to solve their problems. We believe in open and transparent communication, not strict rules and hierarchies. If you’re looking for the chance to innovate and disrupt the payment industry – join us. We are a team of hardworking, talented people with one goal: to build a better way to get paid. We’ve got some huge challenges ahead of us, and we need smart, creative people to help us tackle them. If you think you’ve got what it takes - join us. 

As Logistics Coordinator, you will...

  • Manage a team responsible for our logistics daily processes end-to-end;

  • Ensure KPIs are monitored daily to make our operations run smoothly and act proactively to tackle problems;

  • Understand in-depth our numbers, main struggles to make data driven decisions 

  • Be responsible for couriers coordination to ensure on-time-delivery and improve our merchants’ satisfaction;

  • Identify improvement opportunities and coordinate with the team how to implement it;

 You will be a great fit for this position if you:

  • Are fluent in Portuguese and English - you're going to work in a Global team!

  • Have 4+ years of relevant experience with Logistics - a track record of dealing with hypergrowth environments is a plus;

  • Have 3+ years experience with people management;

  • Number and hypothesis-driven person, with outstanding analytical skills;

  • Result orientated to prioritize large volumes of activity all at once;

  • Easy going and team player, your success will depend also on multiple stakeholder support;

  • Pragmatic, pro-active, hands on, people oriented and a fast-paced environment lover.

  • Embrace and enjoy the hands-on attitude! Jumping on the execution to guarantee quality and deadlines always energize you;

  • Communicate effectively and bring completely different audiences together, influencing their decisions, is something you’re comfortable with.

Why join us:

  • A crucial role and responsibility to shape and drive customer experience in a fintech!

  • Being part of the payments industry revolution. Globally!

  • That amazing and exciting startup environment, in one of the coolest offices in the area;

  • Healthcare;

  • Transportation voucher or parking space;

  • Meal voucher;

  • Gympass;

  • Optional dental assistance

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by Company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.