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Senior Product Designer - Conversion

Berlin · Design

We believe in the everyday hero. Those who have the courage to follow their passion and who have the strength and determination to realize their dreams. Small business owners are at the heart of all we do, so we're creating powerful, easy-to-use financial solutions to help them run their business. With a founders mentality and a 'team-first attitude' our diverse teams across Europe, South America, and the United States work together to ensure that small business owners can be successful doing what they love.

Our global team of 35+ designers have deep expertise in User Experience Research, Product Design and Brand Design. We are building additional capabilities in areas including industrial design, motion design, data visualization, UX writing and design operations. All Product Designers work in co-located cross-functional teams, across all our offices in Berlin, Warsaw, Cologne, Copenhagen, Sofia and São Paulo. They develop solutions for our core payments product including our bespoke hardware, as well as a suite of software tools that support merchants as they grow their business. We believe in quality, in making complex business tools simple, and in using data to anticipate merchants needs as their business grows. 

What you're going to do

As Senior Product Designer you will join our conversion team and will play an essential role in SumUp’s Acquisition Tribe - a group of product development teams focusing on delivering the best experience for merchants that are looking for payments and point of sale solutions. We serve merchants across many different geographies and industries, which provides us with a very interesting challenge: creating global yet local-friendly solutions for millions of small businesses that are not yet working with us. You will be part of a cross-functional team and partner up with the Product Manager and Engineers to constantly improve the experience in the conversion funnel. Your empathic thought process and research skills will help you understand the users' needs and make sure we're delivering the right information.

Requirements

  • You have 6+ years of experience as a UX & UI Designer, with deep expertise in one and strong skills in the other.

  • You have gained experience in sign-up and conversion optimization for SaaS or e-Commerce companies

  • You know the common design tools and services (we mainly use Figma)

  • Your design process follows a human-centered approach and you apply both qualitative and quantitative research methodologies to validate your solutions

  • Execute across all phases of design work: participate in research, define conceptual foundation for design solutions, execute excellent UX flows, apply visual design systems, prototype using a variety of tools and methods, create production ready designs, participate or conduct usability testing and support multi-disciplinary teams during implementation. 

  • You work independently on complex set of features, collaborate with product management and engineering to arrive at optimal solutions, and coordinate across teams to create a holistic merchant experience

  • You proactively engage with your design chapter and peers to get feedback and optimize the end-2-end customer journey

  • You have designed and shipped complex web and mobile applications across the entire product development cycle

  • You contribute best-of-class design components and UX patterns to the global design system and commit to upholding the highest standards and a shared vision

  • Your excellent presentation and stakeholder management skills will help you communicate the value of design and design rational across the whole company

  • You have experience in working in an agile environment and the ability to adapt quickly to changing product priorities

  • BA or MS in Design or related fields, or complementary studies with deep work experience in product design

Benefits

  • Be part of a welcoming and international community of 1700 people from over 50 nationalities. We get together regularly for breakfast, brunches, cocktail nights and office parties

  • Visa and relocation support for a smooth transition to living and working in Berlin

  • Budget for attending conferences and advancing your career. We encourage you to speak at conferences and give talks!

  • Biweekly knowledge sharing session for the whole design team

  • Football, Bouldering & Running teams

  • SumUp Corporate Pension Scheme

  • Free German classes & Yoga classes

  • All the startup swag you expect: kicker table, unlimited drinks & fruits

We'll be happy to receive your application including your resume and portfolio that demonstrates your experience.