Arrow

Back to all jobs

Design Manager Hardware

Berlin · Design

We believe in the everyday hero. Those who have the courage to follow their passion and who have the strength and determination to realize their dreams. Small business owners are at the heart of all we do, so we're creating powerful, easy-to-use financial solutions to help them run their business. With a founders mentality and a 'team-first attitude' our diverse teams across Europe, South America, and the United States work together to ensure that small business owners can be successful doing what they love.

Our global team of 35+ designers have deep expertise in User Experience Research, Product Design and Brand Design. We are building additional capabilities in areas including industrial design, motion design, data visualization, UX writing and design operations. All Product Designers work in co-located cross-functional teams, across all our offices in Berlin, Warsaw, Cologne, Copenhagen, Sofia and São Paulo. They develop solutions for our core payments product including our bespoke hardware, as well as a suite of software tools that support merchants as they grow their business. We believe in quality, in making complex business tools simple, and in using data to anticipate merchants needs as their business grows. 

What you're going to do

As Product Design Manager you will be leading the design team for SumUp’s Hardware tribe, with a strong focus on our Proprietary terminals team, a team delivering proprietary hardware for our merchants. 

You will be leading a team of 5 Product Designers and collaborate closely with the product and tech leaders to shape our products. We are looking for a strong leader that constantly advocates and drives a human-centered design approach. You will support cross-functional teams by applying your expertise, while also driving the evolution of our processes and guidelines together with your peers in other tribes and aligned with the Global design chapter mission and vision.

Requirements

  • You have 10+ years of experience as a UX & UI Designer or Industrial Designer, ideally including experience working on hardware interfaces.

  • You have experience in leading a team of at least 3 Designers

  • You know common design tools and services (we mainly use Figma)

  • Your design process follows a human-centered approach and you apply both qualitative and quantitative research methodologies to validate your solutions

  • You execute across all phases of design work: participate in research, define conceptual foundation for design solutions, execute excellent UX flows, apply visual design systems, prototype using a variety of tools and methods, create production ready designs, participate or conduct usability testing and support multi-disciplinary teams during implementation. 

  • You work independently on complex set of features, collaborate with product management and engineering to arrive at optimal solutions, and coordinate across teams to create a holistic merchant experience

  • You proactively engage with your design chapter and peers to get feedback and optimize the end-2-end customer journey

  • You contribute best-of-class design components and UX patterns to the global design system and commit to upholding the highest standards and a shared vision

  • Your excellent presentation and stakeholder management skills will help you communicate the value of design and design rational across the whole company

  • You have experience in working in an agile environment and the ability to adapt quickly to changing product priorities

  • Experience working with GUIs/OS level design system a plus

  • BA or MA in Industrial Design or related fields with deep work experience in product design

Benefits

  • Be part of a welcoming and international community of 1700 people from over 50 nationalities. We get together regularly for breakfast, brunches, cocktail nights and office parties

  • Visa and relocation support for a smooth transition to living and working in Berlin

  • Budget for attending conferences and advancing your career. We encourage you to speak at conferences and give talks!

  • Biweekly knowledge sharing session for the whole design team

  • Football, Bouldering & Running teams

  • SumUp Corporate Pension Scheme

  • Free German classes & Yoga classes

  • All the startup swag you expect: kicker table, unlimited drinks & fruits

We'll be happy to receive your application including your resume and portfolio that demonstrates your experience.