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Data CRM Analyst

São Paulo · Marketing

We believe in the everyday hero.

Those who have the courage to follow their passion and the strength and determination to realize their dreams. We believe that anyone should be able to start their own business. We provide small businesses with powerful, easy-to-use card readers and awesome customer support, so merchants can run their business and engage with their customers. We do so with genuine care for our merchants and love for our products. By taking the hassle out of getting paid, we enable small business owners to focus on what they love to do.

We are 1,200+ SumUpers around the globe, 650+ in Brazil only, and we are here to empower small merchants and help them thrive.

Know more about our CRM team:

The CRM area is specialized in empathy with our customers. It's relentless in analyzing data, studying behaviors, understanding the marketplace and turning all insights into CRM campaigns that change the lives of our stakeholders and impact our business metrics.

As our Data CRM Analyst,  you will:

  • Develop the segmentation and life cycle of customers and partners.

  • Ad hoc customer behavior studies to drive marketing, content, product features and CRM actions.

  • Lead the definition and implementation of quantitative and qualitative metrics and KPIs for campaigns and initiatives.

  • Measure the campaign results.

  • Structure the A / B complex tests.

  • Automate the reports.

  • Interface with B.I and CRM Tech to translate business needs and create new capabilities.

You'll be great fit for this position if:

  • You are comfortable with vast amount of data! You enjoy doing data analysis and statistics - Excel and SQL are you best friends!.

  • You master data visualization tools such as Tableau and Data Studio.

  • You rock doing A / B test and Samples.

  • You are fluent in English - you'll be part of a truly global organization!

  • You have solid knowledge in Phyton or R - It will be a plus!

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by Company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.