Social Media Analyst (Community Manager)

We believe in the everyday hero.

Those who have the courage to follow their passion and the strength and determination to realize their dreams. We believe that anyone should be able to start their own business. We provide small businesses with powerful, easy-to-use card readers and awesome customer support, so merchants can run their business and engage with their customers. We do so with genuine care for our merchants and love for our products. By taking the hassle out of getting paid, we enable small business owners to focus on what they love to do.

We are 1,200+ SumUpers around the globe, 650+ in Brazil only, and we are here to empower small merchants and help them thrive.

Know more about Social Media:

Social media is not just about getting likes, they are our showcase to the world and the best way to externalize SumUp's purpose: help small merchants. We work hard everyday to engage our +1million followers by creating inspiring and helpful content, integrating our Dono do Negócio blog and other social channels. 

As our Community Manager, you will:

- Help to scale our promoters by creating relevant conversations between our brand and the community

- Social Listening: identify themes and opportunities for conversations and instant marketing 

- Engage in relevant social discussion about our company, competitors and industry

- Interact with our community to increase engagement (social media and Dono do Negócio)

- Create brand sentiment and share of voice reports by analysing our social media channels

- Support instant marketing content creation  

- Support find brand advocates and PR opportunities through social listening

- Give support to the Social Media strategy by providing relevant data about the community  

across various online communities together with the community team

You'll be a great fit for this position if:

• Excellent verbal and written communication skills

• Social Media heavy user

• Creative, willing to learn, hands-on, self-starter, problem-solving

• Bachelor’s degree preferably in Marketing or Communications

Why you should work at SumUp:

• Be part of a company that lives and breathes to empower small merchants around the world;

• Be part of a truly global team and work with people from different parts of the world;

• Work in the coolest office around, in the heart of Pinheiros (São Paulo), close to the central station and main avenues;

• Have access to our all perks and benefits: healthcare for employees 100% subsidized by the company, optional dental assistance, transport voucher or parking space at the office building, meal/food voucher, Gympass, life insurance, barbershop and nail polish at the office, massage sessions, parties at the office every 15 days and more!

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by Company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.