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(Senior) Business Analyst (f, m, d) - Online Payments

Berlin, Germany · Analytics

SumUp’s Online Payments tribe enables merchants to offer state-of-the-art payment solutions for their online businesses. This tribe plays a key role in working towards SumUp’s vision of operating a 360° full cycle payments solution provider.

As Business Analyst in this green-field tribe, you'll work with a cross functional team and build tools that help small and mid-sized businesses thrive around the world. By shipping code early and often, you'll see the impact of your work on our merchants’ daily lives right away. You'll collaborate with experts in data science, engineering, product, design, and operations to deliver mission-critical internal and external features that power the SumUp ecosystem.

What you’ll do

  • Partner with product managers and engineers to identify opportunities to shape product roadmaps and strategic directions using data and quantitative research

  • Challenge and improve the overall KPIs and metrics that help us to track the progress of your team

  • Identify potential improvements in our solutions, conduct experiments to learn what works and deliver small increments of value to our merchants

  • Provide insights in a consumer-friendly way and establish a data culture in your team that is about self-service analytics, measuring what matters and acting upon facts

  • Formulate requirements for the OLAP team concerning your team needs.

You’ll be great for this position if

  • You have 5+ years of relevant work experience in an agile product driven tech environment. Previous payments experience is considered as strong plus.

  • You have strong SQL skills and experience in data visualisation. Tableau experience is a plus.

  • You can structure your work on your own and come up with your own hypotheses.

  • You’re curious, adaptable, detail-oriented and like to think holistically.

  • You have experience with A/B testing. 

  • You are able to apply a variety of analytical techniques and understand their theoretical foundations (e.g. funnels, cohort analysis, time-series, descriptive statistics, probability distributions)

Why you should join SumUp

  • We have a dedicated annual budget for attending conferences and advancing your career through further education. We encourage you to speak at conferences and give talks.

  • You’ll attend a weekly Lunch and Learn session, where the local engineering team exchanges ideas over company-sponsored lunch.

  • We set aside time every other week for side-projects and open source initiatives.

  • You’ll attend annual hackathons with the engineering teams from Berlin, Cologne, Sofia and São Paulo.

  • You’ll be part of a close, welcoming and international community. We get together regularly for brunches, cocktail nights, football, office events, AMA sessions, training, German lessons and yoga classes.

  • We offer numerous other benefits such as Urban Sports Club subsidy, corporate pension scheme, Kita placement assistance, relocation assistance, 2x per week subsidised office lunches, and a gorgeous place to work in the heart of Berlin at Alexanderplatz.

About SumUp

We believe in the everyday hero. Those who have the courage to follow their passion and who have the strength and determination to realise their dreams.

Small business owners are at the heart of all we do, so we're creating powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that small business owners can be successful doing what they love.

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.

Want to get more insights about SumUp? Don't miss to visit us on our tech-blog on Medium, or check our social media pages on Facebook, Twitter and LinkedIn.