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Lead Data Scientist - Merchant Success

Berlin, Germany · Data Engineer / Scientist

As SumUp’s ecosystem continues to grow, so does the amount of knowledge that both new and existing merchants need to acquire in order to effectively use the various products on offer. Similarly, they are more likely to face a wider range of challenges that vary in complexity, the more features within the ecosystem they use. Therefore, our vision is to ensure that our merchants only ever contact customer support for truly complex cases that cannot be solved using technology alone. 

As Lead Data Scientist, you’ll take on the unique role of building a data science and analytics function within our tribe. The function will closely collaborate with experts in data science, engineering, product, design, content and operations to deliver internal and external features that power the SumUp ecosystem. By shipping code early and often, you'll see the impact of your work on our merchants’ daily lives right away. 

What you’ll do

  • Use predictive analytics and machine learning techniques to solve complex problems and drive business decisions.

  • Apply statistical techniques like hypothesis testing to merchant big data to help inform product decisions and shape business strategy.

  • Perform exploratory analysis to define new ways to capture product usage data and identify trends and opportunities. 

  • Explore and evaluate new data sources and data tools as well as help to build an automated data collection and cleaning process.

  • Lead and coach a team of analysts and data scientists to drive insights and decisions at a tribe and organisational level.

You’ll be great for this role if

  • You have 6+ years industry experience in a data science environment, creating business impact through machine learning products and analytics.

  • You have extensive experience with Python and SQL as well as the ability to write clean and tested code.

  • You have sound theoretical knowledge of machine learning.

  • You have the ability to work with loosely defined problems that result in a positive impact on user experience.

  • You have the ability to learn, improve and think outside the box to creatively solve problems. 

  • Have great communication and storytelling skills. 

Why you should join SumUp

  • We have a dedicated annual budget for attending conferences and advancing your career through further education. We encourage you to speak at conferences and give talks.

  • Join part of a growing Data Science community within SumUp.

  • We set aside time biweekly for side-projects and open source initiatives.

  • You’ll attend annual hackathons with the engineering teams from Berlin, Cologne, Sofia and São Paulo.

  • You’ll be part of a close, welcoming and international community. We get together regularly for brunches, cocktail nights, football, office events, AMA sessions, training, German lessons and yoga classes.

  • We offer numerous other benefits such as Urban Sports Club subsidy, corporate pension scheme, Kita placement assistance, relocation assistance, 2x per week subsidised office lunches, and a gorgeous place to work in the heart of Berlin at Alexanderplatz.

  • Visa and relocation support for a smooth transition to living and working in Berlin.

About SumUp

We believe in the everyday hero. 

Small business owners are at the heart of all we do, so we create powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love. 

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.