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Head of DevOps & Infrastructure

Berlin, Germany · Engineering

Our passion at SumUp is championing small businesses. We believe in creating technology that is flexible, affordable and easy to use. Every day millions of people around the world dream of starting their own businesses. We strive to help them to do this. Our long-term ambition is to enable businesses to close the loop to their consumers through beautiful and fair financial services.

As a key member of the global leadership team of SumUp, the Head of DevOps & Infrastructure will be in charge of leveraging DevOps to continuously improve Developer Enablement and Efficiency across the business. This means managing repeatable, recoverable and scalable AWS cloud infrastructure and tooling with an interface that allows us to gradually shift responsibilities and capabilities from central Operations teams to the Development teams (“You build it, you run it, you own it”).

This role is an opportunity to make an impact and lift your career aspirations within a fast-growing, innovative, inclusive, and ethical business. As a naturally driven and inspirational leader, you welcome and expect outstanding performance from every member of the team. You love creative solutions and enjoy a vibrant and flexible working environment. Your passion will inspire our tribes in Europe and with that influence our people globally.

Sounds like a match? Let’s talk and see what we can come up with together!

Do you possess founder's mentality? Are you truly able to quickly recognize opportunities and apply expertise to deliver scalable solutions mastering a fast-paced environment to manage and motivate our growing team with passion? Naturally, you think in innovative ways and are open to new ideas and approaches.

What you’ll do

  • You will be the champion for DevOps at SumUp and help build the technological foundations to support SumUp’s hyper-growth plans and enable chapter members in all tribes to be more successful.

  • You are in charge of developing, driving, aligning, implementing the central roadmap of our cloud based infrastructure platform (PaaS).

  • You will be serving as a focal point for the team of high performing 30+ DevOps engineers and provide technical vision, leadership and mentorship.

  • You will collaborate with product engineering and architecture teams to pursue highly available and reliable systems, ensuring optimal and consistent performance and platform uptime.

  • You will be tasked with managing relationships with third-party vendors in order to provide the best possible uptime of our platform and also manage and optimize cloud infrastructure and services budget.

  • You will also work closely with Data Engineering to optimize cloud infrastructure performance and scalability.

  • You can roll up your sleeves, if necessary, and be directly involved in solving challenging technical problems.

  • Your work will help evolve existing structures and thought processes to enable autonomous teams and “shift-left” mindset in general.

You’ll be great for this role

  • You are passionate about and have a deep understanding of DevOps, including existing and emerging DevOps trends and technologies and best practices.

  • You previously ran DevOps culture organisations and have proven experience in managing and developing a team of high performing DevOps engineers.

  • You are comfortable managing ambiguity in our matrix structure, leading change, aligning stakeholders, and helping the team do the same delivering world-class results.

  • You have excellent communication skills and know how to achieve success and buy in through influence.

  • You’re a leader who balances pragmatism with visionary leadership.

  • You thrive on driving things forward and delivering impact. You have an energetic and entrepreneurial spirit.

  • You have experience with enabling autonomous teams by shared processes and modular shared infrastructure as code.

  • You have a good understanding of distributed systems architecture, cloud engineering environments (AWS, GCP) and container technologies (Docker and Kubernetes)

  • You are proficient in logging-, monitoring- and alerting approaches for highly available systems.You have experience with automation tools (Terraform, Ansible, Packer, or similar).

  • You have experience with CI/CD tools like Jenkins, ArgoCD, Github Actions.

  • You have a good understanding of network and systems security.

Why you should join SumUp

  • We are a true tech company.

  • We’re a global team of 2500+ people from 60+ countries, spread across 3 continents.

  • You can truly create your own path here and help us shape the future for small merchants.

  • We get together regularly for breakfasts, team events, office parties, and sports.

  • You’ll receive a budget for your individual development, attending conferences and external training.

  • We offer a corporate pension scheme, 28 days’ paid leave, free German and yoga classes, subsidized Urban Sports Club membership and other great benefits.

  • Our new office is based in the centre of Berlin and offers an amazing view over the rooftops - and also our own little gym

  • We offer visa and relocation support for you, your family, and even your pets.


We believe in the everyday hero. Small business owners are at the heart of all we do, so we're creating tools that help them run their businesses. With a founder’s mentality and a 'team-first' attitude, our diverse teams across Europe, South America, and the United States work together to ensure that the small business owners we partner with can be successful doing what they love.

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.