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User Research Associate Intern

Berlin, Germany · Interns/Working Students

Start: as soon as possible, ideally April 1st

Duration: at least 6 months

We pride ourselves on our close collaboration, transparency and placing our merchant-base of over 1 million global business owners (36+ languages) at the heart of each and every decision we make. User research and continuous knowledge building of our merchant-base is the foundation for these decisions.

What you'll do

As a User Research Associate Intern, you’ll play a role in implementing a variety of research methods that help the product teams understand the needs of our merchants. This internship opportunity has the potential, for the right person,  to grow into future opportunities within SumUp. You’ll take part in the development of research centering our merchants to better empower them and their businesses. 

Your success will be the team’s commitment to research practices and deep merchant knowledge from all countries and regions.

You’ll be great for this role if

  • You possess a degree in Psychology, Anthropology, Design or another field with strong focus on user research, ethnography, or social science research methods.

  • You have strong oral and written communication skills in English. Any other language is a bonus.

  • You bring along a general knowledge of UX standards and have an understanding of qualitative and quantitative research methods.

  • You believe that design has to be data-informed. 

  • You know how, or are ready to learn how, to analyse and work with business and product data tracking.

  • Your excellent presentation skills help you collaborate with stakeholders from a wide range of countries and cultures across different teams.

Why you should join SumUp

  • You'll be supported by our Future Talent Department and join internal development workshops designed to support you during your career.

  • We support working from home, especially during Covid-19 times.

  • We offer free German and yoga classes, subsidised Urban Sports Club membership, Babbel discounts and other great benefits.

  • We’re a truly global team of 2000+ people from 60+ countries, spread across 3 continents.

  • We get together regularly for breakfasts, team events, office parties and sports.

About SumUp

We believe in the everyday hero.

Small business owners are at the heart of all we do, so we're creating tools that help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love. 

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.