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Operational Risk Manager

Berlin, Germany · Legal & Compliance

Operational Risk Manager 

At SumUp our vision is to be a global leader in the FinTech industry and build a world where small businesses can be successful doing what they love. To get there, we are putting together a team that is passionate about what they do, committed to one another and to our merchants.

Our SumUp office in Berlin is currently hiring for the position of Operational Risk Manager to join our Global Operational Risk Team.

The operational risk team is a key component of SumUp’s second line of defence and is responsible for the ongoing assessment and monitoring of the group’s operational risks. SumUp are recruiting for an experienced and self-motivated Operational Risk Manager to work with their Risk and Compliance Department in Berlin.


  • Ensure compliance with operational risk regulation and best practice for our European business;

  • Support the Global Operational Risk Lead with oversight of the risk & control environment 

  • Assist and oversee 1st Line of Defence in delivering risk assessments, developing key risk indicators and reporting incidents & operational losses and monitoring emerging trends;

  • Manage open issues identified during the risk assessment process, Audit reviews, Compliance risk assessments (or other parties)

  • Assist in coordinating the development and delivery of operational risk awareness training

  • Assist in the production of high quality Management Information for both internal and external stakeholders.

  • Willing to travel as required.

Your Profile

  • 3-5 years experience in an operational risk role.

  • Experience in conducting risk and control self-assessments, risk event management, development of key risk indicators and training and development in the area of risk management is essential.

  • Proven ability to communicate effectively (both written and verbal) across a variety of stakeholders, including senior management and build effective working relationships across the business.

  • Ability to work on own initiative, strong attention to detail and strong time management skills.

  • Ability to identify material issues and know when to escalate them.

  • Professional qualification in risk management or compliance is desirable.

  • This role requires fluent English.

Why SumUp?

  • A truly empowering Agile environment where you will make a difference and learn a lot.

  • An amazing team and work environment that works with passion and purpose to achieve incredible results.

  • Be a part of a truly global team: SumUpers come from over 50 different countries around the world! (The GRC Team has nearly 80 members over 3 continents).

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by Company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.