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Global Mobility & Onboarding Manager

Berlin, Germany · People

At SumUp our vision is to be a global leader in the FinTech industry and build a world where small businesses can be successful doing what they love. To get there, we are putting together a team that is passionate about what they do, committed to one another and to our merchants.

Our boldness, startup mindset, empathy and love for product foster a creative environment for our employees. We value an entrepreneurial spirit and seek to build lasting relationships among our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can help small businesses grow.


As part of the People team you will be responsible for the global HR routines. Today the team is spread across our 3 main offices (Berlin, Sofia and São Paulo), but our work impacts all the 12 SumUp offices! The challenge is to have, at the same time, flexible and accurate processes that allow the company to grow fast with consistency.

Your key responsibilities:

  • Be the first point of contact for our new hires and support them with employment contracts and all related (labour law) questions. Ensure that all new joiners or relocating team members have the best experience with the process.

  • Advise and support our employees (and their family members) with end to end relocation and immigration processes. Be able to empathise with the challenges and stay objective and supportive throughout the journey.

  • Liaise with employees and various internal stakeholders to set people up for success in terms of relocation.

  • Make sure SumUp stays up to date and compliant on all immigration matters and maintain our relation with external authorities, such as BIS, Berlin Partner, ….

  • Be able to continuously strive for improvement and keep up with industry best practices.

What you are bringing to the table:

  • You are an excellent communicator with active listening and interpersonal skills.

  • You are speaking German on a native level (you'll have to deal with all authorities related to relocation) and you are able to express yourself in English towards employees and external providers.

  • You love working with people and care about great employee experiences.

  • You know how to prioritise to meet deadlines and know when to ask for support.

  • You have experience with relocations, are up to date with the latest law changes and know exactly which work permit's gonna be the right one for our employees.

  • You are able to work in a fast paced environment, where accuracy matters.

What would make you successful at SumUp?

  • Founders mentality (Sense of Purpose, Self-Drive, Decisiveness, Ownership)

  • Care for People (Empathy, Humbleness, Transparency)

  • Learning Mindset (Collaboration, Empowerment, Experimentation, Openness to feedback)

  • Be authentic to yourself and add your own personality to our culture

Why SumUp?

  • Have full autonomy (for real!) to propose, lead and implement changes that will up our game.

  • You’ll have the freedom to drive your career, own projects and make an impact across the company.

  • An amazing team and work environment, that works with passion and purpose to achieve incredible results.

  • Be a part of a truly global team: SumUppers come from over 50 different countries around the world! (The People Team has over 90 members across 3 major locations: Berlin, Sao Paulo, Sofia).

We are looking forward to receiving your application! 

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by Company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.