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People Operations Partner

Berlin, Germany · People & Culture

People Operations Partner 

Onsite, office first position. 

SumUp empowers small businesses. We believe in creating technology that is flexible, affordable, and easy to use. Every day millions of people around the world dream of starting their own businesses. We help them do this. Our long-term goal is to close the loop by enabling businesses to turn transactions with customers into long term relationships. 

The People Team 

As part of the global people team, you have a community of fellow People Partners, focused on building one of the best companies to work for in the world. Our mission starts with Talent Acquisition, a team that aims to attract the right talent and ensure candidates have an amazing experience while selecting SumUp as their next employer. When candidates become SumUppers our Employee Experience team makes sure they have an engaging work environment where they feel comfortable to experiment and innovate. Alongside our People Development team, they guide SumUpers through their learning journey, allowing them to unlock their full potential. 

What you’ll do:

  • Responsible for all aspects of end to end employee lifecycle - including onboarding, benefits administration, offboarding, etc. for all employees across Germany 

  • Liaise with internal stakeholders such as People Partners, Payroll Partners, Finance, Legal, IT, Works Council, etc. 

  • Guidance & consultation on employee matters like parental leave, maternity leave, benefits, relocations & transfers etc. 

  • Handling complex termination, relocation, and cases independently 

  • Play an active part in defining and implementing people related policies and processes

  • Prepare and process data and documentation related to Onboarding, Terminations, Absences, Disciplinary procedures and any other information concerning the employees

  • Monitor all employee changes, make sure they are reflected on our HRIS and precisely executed

  • Ensuring records, contractual changes, and other people related documentation are processed & up-to-date 

  • Continuously challenging and improving the processes to ensure the best employee experience 

  • Supporting and guiding junior colleagues/interns/working students 

You’ll be great for this role if:

  • You have previous experience as Human Resources Specialist, Generalist, Administrator, or similar

  • You have strong Labour Law knowledge in Germany 

  • You are fluent in German and English 

  • Ideally experience working with Works council but not a must 

  • You have worked with HR systems, preferably workday

  • You are an excellent communicator with active listening and interpersonal skills with a high-level of collaboration in- and externally

  • You love working with people and care about great employee experience

What would make you successful at SumUp?

  • Founders’ mentality (Sense of Purpose, Self-Drive, Decisiveness, Ownership)

  • Care for People (Empathy, Humbleness, Transparency)

  • Learning Mindset (Collaboration, Empowerment, Experimentation, Openness to feedback)

  • Be authentic to yourself and add your own personality to our culture

Why you should join SumUp:

🌍 Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Berlin office. This involves an office-first setup.

🌈 Commitment to Diversity and Inclusion: Be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced

📚 A dedicated annual L&D budget of €2,000 for attending conferences and/or advancing your career through further education.

🚀 Enrolment onto our VSOP program: You will own a stake in SumUp’s future success

💶 A corporate pension scheme where we match up to 20% of your contributions

🔄 30 Days Sabbatical: Enjoy the unique opportunity to take a well-deserved break with our 30 days sabbatical benefit after completing 3 years of employment with SumUp.

🔗 Referral Bonus: Earn additional rewards by referring talented individuals to join the SumUp team.

🚵🏾‍♂️ Numerous other benefits such as Urban Sports Club subsidy, Kita placement assistance, subsidised office lunches.

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.