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Sales Operations Lead

Berlin, Germany · Sales & Partnerships

Our passion at SumUp is championing small businesses. We believe in creating technology that is flexible, affordable and easy to use.  Every day millions of people around the world dream of starting their own businesses. We strive to help them to do this. Our long-term ambition is to enable businesses to close the loop to their consumers through beautiful and fair financial services. 

The Sales Operations Lead role sits in our Berlin office and reports to the Head of Sales & Partnerships. You’ll play a key role in contributing to our ambitious goals of building a scalable Sales Organisation across SumUp’s European market. The Sales Operations team helps enable the efficiency, scaling and profitability of SumUp partner and merchant facing teams. 

What you’ll do:

You will have the opportunity to plan, map and create the optimum operational strategy for a rapidly growing Sales organisation.

  • Empower Cashflow & Contact Management, alongside an ongoing CRM (SalesForce) redesign and end-to-end operational improvement projects for Sales

  • Manage the increasing operational needs of a growing Sales team whilst working alongside many internal organisational stakeholders 

  • Coach and develop team members to improve their operational project management skills

  • Analyse data, reports and perform stakeholder feedback sessions to help optimise the team’s operational performance, assess processes and take action

  • Collaborate with the Head of Sales & Partnerships to set Sales Operational targets and be accountable for the team’s performance

You’ll be great for this role if

  • You have solid experience working in Sales, Business Development and/or Operations, with time spent in a leadership role.

  • You have experience designing and managing sales infrastructure and tools.

  • You’re self-driven, proactive and detail orientated.

  • You have complex project management experience

  • You’re comfortable communicating and collaborating with senior stakeholders.

  • You have excellent presentation and English language skills - both verbal and written

  • You live in or are willing to relocate to Berlin. 

Why you should join SumUp

  • Enjoy flat hierarchies and the opportunity to have an impact, irrespective of your job description.

  • We’re a truly global team of 2000+ people from 60+ countries, spread across 3 continents.

  • We get together regularly for breakfasts, team events, office parties and sports.

  • You’ll receive a budget for attending conferences and external training. 

  • We offer a corporate pension scheme, 28 days’ paid leave, subsidised Urban Sports Club membership and other great benefits.

  • We offer visa and relocation support for you, your family and even your pets.

  • You’ll be based in the heart of Berlin, one of Europe’s leading tech hubs and most vibrant cities.

About SumUp

We believe in the everyday hero.

Small business owners are at the heart of all we do, so we create powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love. 

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.