NPI Engineer - Supply Chain, Hardware Tribe

About the role

As an NPI Engineer you will join the Supply Chain part of the broader Hardware team.

You will contribute to the successful transition of new products from design to mass production. Working closely with R&D, design, quality, and manufacturing teams, you will support and optimize the New Product Introduction process throughout its various phases. Your expertise will help ensure that new products meet quality, cost, and timeline targets while adhering to industry standards and best practices.

About the team

You have probably used our card readers to buy a cappuccino or pay your hairdresser already. In Hardware, we are passionate about creating these beautifully designed card payment devices and accessories that enable our merchants to start, run, and grow their own businesses. In doing so, we deal with a diverse range of engineering topics - industrial and electronic design, embedded systems, all the way to mobile apps and backend services.

We believe in open communication and constant learning over strict rules. If you're looking for the chance to innovate and help millions of small independent merchants succeed - join us!

Curious to know how it feels working in the Hardware team? Check this out!

What you’ll do:

• Coordinate and track product iterations during the EVT/DVT phase, ensuring design improvements are implemented and validated

• Support PVT activities, ensuring production processes are stable and capable of meeting product specifications in a small-volume run

• Assist the transition to mass production, ensuring smooth ramp-up and optimized production processes

• Collaborate with product design, engineering and EMS manufacturing teams to align objectives and resolve any issues related to product design, quality, or manufacturability

• Maintain the industrial dossier (BOM, drawings, etc.) at each stage of the NPI process, ensuring all documents are accurate and up to date

• Work closely with the design and development teams to ensure products are designed for manufacturability (DFM), assembly (DFA), and cost efficiency

• Identify potential risks in the NPI process and take proactive steps to mitigate them

You’ll be great for this position if:

• You have 3+ years of New Product Introduction (NPI) or related experience, coordinating production from prototype to mass production.

• You have hands-on experience working with factories, understanding how manufacturing systems operate, and ensuring that the necessary information is accurately integrated into these systems for smooth production workflows.

• You have experience  introducing new products in factories, with a focus on design iterations over mass production.

• Your background is in electronics (consumer, automotive, or related domains).

• You have strong problem-solving skills, balancing quality, cost, and timelines.

• You have very good communication skills and are able to collaborate across teams.

• You are detail-oriented and organized, with the ability to manage and prioritize multiple projects simultaneously.

Why you should join SumUp

• The opportunity to work on large scale fintech products used by millions of small businesses around the world

• A dedicated annual Learning & Development budget for attending conferences and/or advancing your career through further education

• Enrollment onto our virtual stock ownership program - you will own a stake in SumUp’s future success

• A corporate pension scheme 

• 28 days’ paid leave

• You’ll attend global offsites!

• You'd enjoy other great benefits such as Urban Sports Club subsidy, Kita placement assistance, subsidized office lunches and other location-tailored benefits, Babbel language platform subscription and more!

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.