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CRM Marketing Associate

Boulder, United States · Marketing

We believe in the everyday hero.

Those who have the courage to follow their passion and the strength and determination to realize their dreams. We believe that anyone should be able to start their own business. We provide small businesses with powerful, easy-to-use card readers and awesome customer support, so merchants can run their business and engage with their customers. We do so with genuine care for our merchants and love for our products. By taking the hassle out of getting paid, we enable small business owners to focus on what they love to do.

We are 1,200+ SumUpers around the globe, and we are here to empower small merchants and help them thrive.

Know more about our CRM team:

The CRM area is specialized in empathy with our customers. It's relentless in analyzing data, studying behaviors, understanding the marketplace and turning all insights into CRM campaigns that change the lives of our stakeholders and impact our business metrics.

As our CRM Marketing Associate, you will:

  • Map our stakeholders' journey to identify opportunities for improvement with CRM, Products and Marketing strategies.

  • Develop campaign strategies mixing data insights, research, benchmarking and competitive analysis.

  • Measure the results and effectiveness of campaigns.

  • Interface with tech areas to ensure the development of Salesforce features that meet business needs.

  • Do Project management.

You'll be great fit for this position if:

  • You have a strong understanding of channels and communication (SMS, in-app push, email)

  • You are comfortable with CRM metrics.

  • You are a heavy user of Excel.

  • You have a structured approach to ambiguity and strong analytical skills

  • You enjoy doing A / B test.

It will be a plus if you are Spanish Speaker,  have familiarity with SQL, Marketing Cloud and Tableau.

Why you should join SumUp

  • Be part of a welcoming community of more than 2,000 people from over 52 nationalities

  • Startup environment and small, cross-functional teams 

  • 100% employer-paid Medical, Dental, Vision Insurance and company-paid life insurance

  • FSA & 401K Retirement Plan (up to 3.5% employer matching when you elect to contribute up to 6%)

  • Over 33 days a year of vacation and holidays

  • Ongoing access to professional development tools, job training, and industry conferences

  • Free on-site refreshments, snacks, and team meals

  • Fun company outings, team events, birthday lunches, yoga, happy hours, hikes, etc.

SumUp encourages you to apply even if you don’t meet all requirements for the position. SumUp believes in supporting candidates and employees throughout their career journey so we encourage you to apply. SumUp is committed to a diverse, equitable and inclusive workplace.

SumUp is committed to fair and equitable compensation practices. The salary range for this position in Boulder, CO is $50-60k. Compensation will be finalized by the candidate's relevant work experience, skills, certifications and geographic location.

About SumUp

We believe in the everyday hero.

Small business owners are at the heart of all we do, so we're creating tools that help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love. 

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.