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Principal Product Designer - Consumer

Cologne, Germany · Design

We believe in the everyday hero. Those who have the courage to follow their passion and who have the strength and determination to realise their dreams.

Small business owners are at the heart of all we do, so we're creating powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that small business owners can be successful doing what they love. 

As Principal Product Designer you will be working globally across tribes and squads on service design topics or joining a cross-functional team to solve strategic initiatives. Your responsibility will be bringing qualitative and quantitative information to complex problems, facilitation workshops, design sprints and cross-functional/cross-team discussions. You will work with other designers to arrive at innovative, simple yet elegant solutions that cater to our merchant's real-life problems. 

You are the expert in your specific domain, setting the standard for design excellence. You will be a contributor to the product and experience strategy for SumUp. This will include building frameworks based on user research that can be used to evolve our products and services from the merchant perspective; defining experience hypotheses and business metrics of success. You will collaborate closely with product and tech leads, as well as peers across the organization. 

It is expected that you are tracking product and experience performance across different parts of the merchant journey, working with the data analytics team to define dashboards and tracking criteria.

You will mentor other designers, and foster close collaboration across all tribes and teams.

Your Profile

  • You have 10+ years of experience as a UX & UI Designer, with expertise in systems thinking and service design

  • You know the common design tools and services (we mainly use Figma)

  • Your design process follows a human-centered approach and you apply both qualitative and quantitative research methodologies to validate your solutions

  • You execute across all phases of design work: define user research, establish conceptual foundation for design solutions, execute excellent UX flows and apply visual design systems, prototype using a variety of tools and methods, create production ready designs, participate or conduct usability testing and support multi-disciplinary teams during implementation. 

  • You lead key initiatives for your tribe or across tribes

  • You collaborate with engineering and business intelligence to solve complex experiences through smart, personalized technology that supports intelligent front end experiences

  • You are deeply engaged with the design chapter and peers to gather and provide feedback and optimize the end-2-end merchant journey

  • You have proven experience leading, defining and maintaining product design strategy and design systems

  • You contribute best-of-class design components and UX patterns to the global design system and commit to upholding the highest standards and a shared vision

  • Your excellent presentation and stakeholder management skills will help you communicate the value of design and design rational across the whole company

  • You have experience in working in an agile environment and the ability to adapt quickly to changing product priorities

  • BA or MS in Design or related fields, or complementary studies with deep work experience in product design

Why you should join SumUp

  • You’ll be part of a welcoming and international community of 2000 people from over 50 nationalities. We get together regularly for breakfast, brunches, cocktail nights and office parties.

  • You’ll receive an annual budget of 2.000 € for attending conferences and advancing your career through further education. We encourage you to speak at conferences and give talks.

  • You’ll take part in biweekly knowledge sharing sessions with the whole design team

  • We offer an Urban Sports Club subsidy, corporate pension scheme, relocation assistance, and a gorgeous place to work in the heart of Cologne at Mediapark.

  • All the startup swag you expect: Xbox, kicker table, unlimited coffee and drinks, and a shiny MacBook Pro.

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.