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Product Design Lead - Goodtill

London, United Kingdom · Design

Our team of 90+ designers and user researchers is split into three departments covering User Experience Research, Product- and Brand Design. All designers work embedded in product tribes, in market facing teams or as part of a Global Design team. We are building additional capabilities in areas including industrial design, motion design, data visualization, UX writing and design operations.

As Product Design Lead you will be joining one of our cross-functional teams building successful Point-of-Sales and Online-ordering. Our commitment is to create simple yet beautiful solutions that cater to our merchant's real-life problems. You will be leading a team of up to 5 Product, Visual and Brand Designers, and collaborate closely with the product and tech leaders to shape our products. 

As we put the merchant at the center of every decision we need a strong leader that constantly advocates and drives a human-centered design approach. You will support squads by applying your craft, delivering on our commitment to design excellence, while also driving the evolution of our processes and guidelines to educate fellow designers on how to best approach problems. 

You will facilitate strategic and pragmatic conversations about the product experience, it’s evolution and direction, and ensure that the continuous knowledge building of our merchants and their needs is the foundation for decision making.

You will mentor designers on your team and across the global design community for career development and design excellence.

Your Profile

  • You have 10+ years of experience as a UX & UI Designer with deep expertise in one and strong skills in the other.

  • You have some understanding and experience in designing products for our core market which is the high street F&B merchants and consumers who order food online. 

  • You have experience leading a team of at least 3 Designers

  • You execute across all phases of design work: participate in research, define conceptual foundation for design solutions, execute excellent UX flows, apply visual design systems, prototype using a variety of tools and methods, create production ready designs, participate or conduct usability testing and support multi-disciplinary teams during implementation. 

  • You work with independently on complex set of features, collaborate with product management and engineering to arrive at optimal solutions, and coordinate across teams to create a holistic merchant experience

  • You proactively engage with the design chapter and peers to get feedback and optimize the end-2-end customer journey

  • You have designed and shipped complex web and mobile applications across the entire product development cycle

  • You bring technical savvy to your design discussions and collaborate early and closely with engineers to ensure design decisions and technical complexity align.

  • You contribute best-of-class design components and UX patterns to the global design system and commit to upholding the highest standards and a shared vision

  • You have experience in working in an agile environment and the ability to adapt quickly to changing product priorities.

  • You have experience in promoting products within different channels along existing brand concepts and guidelines 

  • BA or MA in Design or related fields, or complementary studies with deep work experience in product design

Benefits

  • Be part of a welcoming and international community of 3000+ people from over 50 nationalities across 12 global offices.

  • 25 days holidays + 8 Bank holidays

  • SumUp Corporate Pension Scheme 

  • Learning & development budget

Note: please note that we are currently not able to provide visa sponsorship for this role

About SumUp

We believe in the everyday hero.

Small business owners are at the heart of all we do, so we create powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love. 

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.