Junior Inbound Account Executive - London - on-site
At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 33 countries around the world rely on SumUp to get paid. To get there, we are putting together an awesome team that is committed to one another and to our merchants. You could be our missing link! Help us bring card acceptance to the masses!
In this role, you will be responsible for engaging and converting inbound leads (from Marketing), managing the sales process from qualification to close, and effectively communicating the value of the company's solutions to small and medium-sized businesses.
What you’ll do:
Client Outreach: Identify and connect with small and medium-sized businesses (SMBs) in your assigned lead list to introduce SumUp’s products
Lead Management: Handle inbound marketing leads, qualify them, and guide them through the entire sales process, from initial contact to closing the deal
Persuasive Communication: Deliver clear, engaging product demonstrations and confidently address client questions and concerns to showcase our products' value
Pipeline Management: Effectively manage a pipeline of leads through our Salesforce CRM, ensuring consistent engagement and conversion of these leads
Performance Reporting: Regularly report sales figures and updates to the hiring manager and Head of Sales UK & I, ensuring transparency and alignment with team goals
What we’re looking for:
Calling Experience: Previous experience in a calling role, with a confident and professional phone manner
Communication Skills: Fluent in English (written and spoken), with the ability to communicate effectively and clearly with internal and external stakeholders
Adaptability and Problem-Solving: Ability to learn quickly, adapt to a fast-changing environment, and apply analytical skills to solve challenges efficiently
Team-Oriented Mindset: A team player with a proactive, "can-do" attitude, enthusiasm, and dedication to achieving shared goals
Tech-Savviness: Experience with EPOS software is a strong advantage, alongside advanced Excel knowledge to support data-driven decision-making.
Why you should join SumUp:
🌎Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Berlin office. This involves an office-first setup
🌈 Commitment to Diversity and Inclusion: Be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced
📚 A dedicated annual L&D budget of €2000 for attending conferences and/or advancing your career through further education
🔄 30 Days Sabbatical: Enjoy the unique opportunity to take a well-deserved break with our 30 days sabbatical benefit after completing 3 years of employment with SumUp
🔗 Referral Bonus: Earn additional rewards by referring talented individuals to join the SumUp team
About SumUp
We believe in the everyday hero. Small business owners are at the heart of all we do, so we're creating tools that help them run their businesses. With a founder’s mentality and a 'team-first' attitude, our diverse teams across Europe, South America, and the United States work together to ensure that the small business owners we partner with can be successful doing what they love.
SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
SumUp will not accept unsolicited resumes from any source other than directly from a candidate.
Job Application Tip
We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.