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Senior People Partner - Sales

Milan, Italy · People & Culture

SumUp empowers small businesses. We believe in creating technology that is flexible, affordable, and easy to use. Every day millions of people around the world dream of starting their own businesses. We help them do this. Our long-term goal is to close the loop by enabling businesses to turn transactions with customers into long term relationships. 

We're searching for a Senior People Partner Supporting our Field Sales organisation in Europe. This role will play a crucial role in success of this critical sales channel. You will own and be a strategic business partner to the sales leaders from the talent perspective: developing people processes, coaching leaders, providing input and execulting changes inorganizational design, leading talent & feedback processes, managing & using data to provide insights and together with Field Sales leadership team building a high performing team.

The People Team 

As part of the global people team, you have a community of fellow People Partners, focused on building one of the best companies to work for in the world. Our mission starts with Talent Acquisition, a team that aims to attract the right talent and ensure candidates have an amazing experience while selecting SumUp as their next employer. When candidates become SumUppers our Employee Experience team makes sure they have an engaging work environment where they feel comfortable to experiment and innovate. Alongside our People Development team, they guide SumUpers through their learning journey, allowing them to unlock their full potential. 

What you’ll do:

  • Partner with Field Sales leadership team to understand business goals and develop people strategies that support these goals

  • Develop and implement talent management programs, including performance management, succession planning, and career development

  • Drive employee engagement initiatives that promote a positive team culture and a sense of belonging

  • Collaborate with HR colleagues to ensure consistency and alignment of people programs and processes across the organisation

  • Provide coaching and support to leaders on people-related issues, including employee relations, talent development, and change management

  • Partner with Talent Acquisition team to ensure the organisation has the right talent in the right roles, at the right time

  • Keep up-to-date with industry trends and best practices in talent management, and bring new ideas to the organisation

Your Profile: 

  • 8+ years of experience as a strategic HR business partner, ideally in a Field Sales or other commercial organisations

  • Strong understanding of talent management, employee engagement, and organisational development best practices

  • Proven ability to partner with business leaders to drive results through people strategies

  • Excellent coaching and communication skills, with the ability to influence and build strong relationships at all levels

  • Strong analytical and problem-solving skills

  • Ability to thrive in a fast-paced, constantly changing environment

  • Excellent in project management, managing multiple parallel projects with different levels of stakeholders

  • Problem-solving mentality and customer-focused, acting as a Product Manager

  • A learning mindset and a high level of resourcefulness and determination 

  • Data-driven, able to analyze data, translate it into actionable steps and use it to tell a story.

  • Excellent stakeholder management and leading through influencing 

What would make you successful at SumUp? 

  • Founders mentality (Sense of Purpose, Self-Drive, Decisiveness, Ownership)

  • Learning Mindset (Collaboration, Empowerment, Experimentation, Openness to feedback)

  • Care for People (Empathy, Humbleness, Transparency)

  • Be authentic to yourself and add your own personality to our culture

Why you should join SumUp

  • Opportunity to work with a truly global, multicultural team (we are 3000+ people from 93 countries, spread across 4 continents).

  • Competitive salary package and virtual stock option programme

  • Learning & development budget for attending conferences and external training

  • We offer a corporate pension scheme, 28 days’ paid leave, and other great benefits.

  • An amazing team and work environment that works with passion and purpose to achieve incredible results.

  • We get together regularly for breakfasts, team events, office parties and sports.

About SumUp

We believe in the everyday hero.

Small business owners are at the heart of all we do, so we create powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love. 

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.