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People Ops Specialist

Paris, Paris, France · People

In SumUp POS, we are creating the world’s most complete Point of Sale, for all merchants in all businesses. We take care of the details so that merchants can focus on what they do best. We help merchants better connect to their business, to their customers and to each other. 

SumUp POS offers more than a cash register, it offers an innovative ecosystem where our POS Tribe of over 200 people in Paris, Milan, Barcelona, Germany and the UK are working hard to go as far as possible and become the European leader in our market.

About The Team

This position will report to the Head of People Ops EU & Rewards Latam and initially will not have direct reports. Ina and Milena Stoyanova from People Ops team will be peers to this person. The structure is currently divided by leads that oversee payroll ops + people ops for a specific set of countries they are responsible for.

As part of the People team you will be responsible for the global HR routines. Today the team is spread across our 3 main offices (Spain, Italy and France), The challenge is to have, at the same time, flexible and accurate processes that allow the company to grow fast with consistency.You will also help us to take our people data reports to a new level, while ensuring that the employees information are always accurate. The SumUp POS innovation environment is also present in our routine. That means new challenges everyday to deliver the best experience for our employees.

What you’ll do:

  • Be the first point of contact for employees, once the job offer is accepted and support them through the entire employee lifecycle

  • Liaise with internal stakeholders such as People Partners, Payroll Partners, Finance, Legal, IT

  • Support our employees with all requests related to onboarding, contracts, labour law questions, benefits, etc.

  • Play an active part in defining and implementing people related policies

  • Prepare and process data and documentation related to Hiring, Onboarding, Salary progression, Promotions, Terminations, Absences, Time management, Disciplinary procedures and any other information concerning the employees.

  • Monitor all employee changes, make sure they are reflected on our HRIS and precisely executed

You’ll be great for this role if:

  • You have previous experience as Human Resources Specialist, Generalist, Administrator or similar

  • You have French, Italian and Spanish Labour Law knowledge

  • You are fluent in English and French, Spanish skills are nice to have

  • You have worked extensively with HR systems, preferably workday

  • You are an excellent communicator with active listening and interpersonal skills with a high-level of collaboration in- and externally 

  • You love working with people and care about great employee experience

  • You know how to prioritise to meet deadlines and know when to ask for support

  • You are able to work in a fast paced environment, where accuracy matters

What would make you successful at SumUp?

  • Founders’ mentality (Sense of Purpose, Self-Drive, Decisiveness, Ownership)

  • Care for People (Empathy, Humbleness, Transparency)

  • Learning Mindset (Collaboration, Empowerment, Experimentation, Openness to feedback)

  • Be authentic to yourself and add your own personality to our culture

Why you should join SumUp:

  • We’re a truly global team of 200+ people from 5+ countries.

  • Have full autonomy (for real!) to propose, lead and implement changes that will up our game.

  • You will have the freedom to drive your career, own projects and make an impact across the company.

  • An amazing team and work environment that works with passion and purpose to achieve incredible results.

  • We get together regularly for breakfasts, team events, office parties and sports.

About SumUp

We believe in the everyday hero.

Small business owners are at the heart of all we do, so we're creating tools that help them run their business. With a founders mentality and a 'team-first attitude' our diverse teams across Europe, South America, and the United States work together to ensure that the small business owners we partner with can be successful in doing what they love.

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