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Logistics Specialist

Santiago, Chile · Logistics

Logistics Specialist  

We believe in the everyday hero. Those who have the courage to follow their passion and who have the strength and determination to realise their dreams.

Small business owners are at the heart of all we do, so we're creating powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that small business owners can be successful doing what they love

About The Role

Are you looking for a challenging, fast paced role where you can implement new ideas and create new processes from scratch? If so, please read on. We are looking for a new member for our Logistics team to support our growing and increasingly complex Supply Chain. You will work directly with the Country Manager to oversee and continually improve our Supply Chain, interact with our 3PL providers and articulate distribution across Chile.

What You’ll Do

  • Ensure operational continuity of SumUp’s card reader deliveries through Logistics and Reverse Logistics processes

  • Work with 3PL service providers, maintaining a high level of service in our B2C channel

  • Continuously measure the quality of the Supply Chain operation and maximise Customer Satisfaction through different initiatives

  • Design the returns process for faulty or defective Card Readers

  • Develop & Optimize Processes -Design and implement Logistics' processes for new sales channels 

  • Drive initiatives to automate processes throughout the Supply Chain

What You’ll Need 

  • You have at least 4 years of experience in an Operations/Logistics role, leading  operational improvement projects.

  • You are data driven and motivated to improve the customer experience

  • Excel is a must, SQL is a plus. 

  • You are creative and open to test new ideas

  • You have a strong hands on attitude

  • Advanced English skills

  • You are a fast-learner and self-starter. You’ll be working at a startup: be prepared to run things outside of your scope and do not expect us to have all the answers you need.

Why you should join SumUp

  • Nice and flexible working hours

  • Transport voucher and meal voucher

  • The opportunity to be part of a revolution in the Chilean payments industry!

  • You’ll have the freedom to drive your career, own projects and make an impact across the company

  • Empowerment to do great things and the opportunity to leave your mark

  • An amazing team and work-environment, that works with passion, purpose and high-output

  • Rewarding compensation

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.