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Agile Coach

Sofia, Bulgaria · Agile Coach


Collocated almost entirely in Sofia, the Payments Tribe is at the core of SumUp’s business, from the merchant’s first user experience signing up in our app, to making their first sale, to getting their first payout to their bank account. Each of the Squads in the Tribe focuses on making that experience seamless, intuitive, and hassle-free, so our users can get on with their business and not worry about devices, apps, or indeed their money.

We are looking for an Agile Coach to support our squads in becoming increasingly more agile and help them deliver value to our merchants early and often. 

You will be working with people of different backgrounds, experience, skills, and needs, and you will use a flexible approach and various coaching stances as appropriate. As an integral part of the squad, encourage an agile mindset, help foster positive team dynamics, consult on agile tools/practices, and help facilitate events as needed.


  • Demonstrate an agile mindset in everything you do and exemplify the principles and values of agile software development

  • Organize, run, and facilitate events and rituals that support the squad in inspection, adaption, continuous improvement, and in delivering working, valuable software early and often

  • Teach, mentor, and consult the squad and individual members as needed on practices, techniques, and tools that help them achieve greater agility

  • Coach the squad how do identify and resolve or escalate impediments that get in the way of their vision, mission, and goals

  • Work with the global Agile Coaches Chapter to exchange ideas, share successes, learn from failures, and promote organizational agility


  • You feel at home as part of a human complex adaptive system in the software development business. Transparency, inspection, and adaptation are second nature to you

  • You are a catalyst for positive change, and bringing out the best in people and teams makes you genuinely happy

  • You have a vast collection of Agile Coaching approaches, practices, tools, and techniques in your toolbox, you understand which ones would be best applied to a given context and time, and you can demonstrate the value of doing so

  • You have prior experience as part of an agile transformation, preferably in a coaching role


  • You’ll have the opportunity to put the foundations of next generation payment platform

  • You'll have the space to drive your career here and take ownership of projects

  • You’ll have the chance to work on a diverse and international team

  • You'll be able to attend global offsites/hackathons/team events

  • You'll have a competitive compensation and education budget

  • 25 days paid vacation + 1 accumulative day for each year of employment at SumUp

  • Additional health insurance

  • Multisport cards

  • Various discounts for SumUp employees

  • Attractive referral program

  • Transportation to/from the office building

  • Office relaxation activities such as yoga and massages

  • Innovative office design featuring an amazing 360’ Sofia view, a music room, events forum space, fully equipped kitchen facilities, and cozy meeting rooms


We believe in the everyday hero. Those who have the courage to follow their passion and who have the strength and determination to realise their dreams.

Small business owners are at the heart of all we do, so we're creating powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that small business owners can be successful doing what they love. 

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate