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Product Data Analyst

Sofia, Bulgaria · Analytics

At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in 34 countries around the world rely on SumUp to get paid. To get there, we are putting together an awesome team that is committed to one another and to our merchants.

Joining our Verification team will be exciting for you, if you like to be part of a diverse team, whose focus is to ensure an automated and seamless onboarding journey for all SumUp merchants across the globe. You will have the opportunity to work on one of the core platforms that powers all SumUp products, while drawing knowledge from a fast-growing global team of analysts. Your mission is to think end to end, making sure that we have a robust analytical journey in this area and are constantly improving our processes. We will also rely on your expertise to develop the analytical capabilities of all your team members.

What you'll be doing:

  • Identify and build data sources, extract and transform data, build visualizations and generate actionable insights for the Verification squad

  • You’ll define and refine the overall KPIs and metrics that help us control the verification of new SumUp merchants

  • You’ll be proactive in identifying areas of improvement in our verification processes by exploring our KYC data and proposing product experiments

  • You’ll provide insights in a consumer-friendly way and establish a data culture in the team that is about self-service analytics, measuring what matters and acting upon the data

  • You’ll be a liaison between the Verification squad and other internal teams interested in KYC data 

  • You’ll formulate analytical data requirements for our data warehousing team

  • One of your first focuses will be to understand and improve the measurement of the success of our automated verification and onboarding activities

You'll be great for this position if:

  • You have work experience in data analytics (3+ yrs)

  • You have work experience in an agile environment working within product engineering teams

  • You have strong SQL skills

  • You have work experience with Tableau or other BI tools

  • Experience with business process improvement and documentation is considered a strong advantage

  • You’re proactive and like to use data not only to give answers but also to ask questions

  • You have an analytical mindset and enjoy having great autonomy in structuring your work as well as coming up with your own hypotheses

  • You have great communication skills and can break down complex or technical topics into valuable business information to different audiences

  • You are fluent in English - you'll be part of a truly global company

Why you should join SumUp

  • You’ll have the opportunity to build state-of-the-art infrastructure, enable advanced analytics, and work with modern technologies alongside a great team. 

  • You'll have the opportunity to make an impact as we work in flat hierarchies and with high autonomy.

  • You’ll be part of a diverse and international team.

  • You'll receive access to a dedicated education budget.

  • You’ll receive 25 days paid vacation + 1 accumulative day for each year of employment at SumUp.

  • We offer additional health insurance, a subsidized Multisport card, free shuttle buses from Joliot-Curie metro station and other great benefits.

About SumUp

We believe in the everyday hero.

Small business owners are at the heart of all we do, so we're creating tools that help them run their business. With a founders mentality and a 'team-first attitude' our diverse teams across Europe, South America, and the United States work together to ensure that the small business owners we partner with can be successful in doing what they love. 

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.