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Product Design Lead - Payments

Sofia · Design

We believe in the everyday hero. Those who have the courage to follow their passion and who have the strength and determination to realise their dreams.

Small business owners are at the heart of all we do, so we're creating powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that small business owners can be successful doing what they love. 

Our global team of 40+ designers have deep expertise in User Experience Research, Product Design and Brand Design. We are building additional capabilities in areas including industrial design, motion design, data visualization, UX writing and design operations. All Product Designers work in co-located cross-functional teams, across all our offices in Berlin, Warsaw, Cologne, Copenhagen, Sofia and São Paulo. They develop solutions for our core payments product including our bespoke hardware, as well as a suite of software tools that support merchants as they grow their business. We believe in quality, in making complex business tools simple, and in using data to anticipate merchants needs as their business grows. 

WHAT YOU’LL BE DOING

  • As Product Design Lead you're responsible for helping create simple yet beautiful solutions that cater to real-life problems. You will be leading a team of up to 5 Product Designers and collaborate closely with the product and tech leaders to shape our products. 

  • As we put the user at the center of every decision we need a strong leader that constantly advocates and drives a human-centered design approach. You will support squads by applying your craft, delivering on our commitment to design excellence, while also driving the evolution of our processes and guidelines to educate fellow designers on how to best approach problems. 

  • You will facilitate strategic and pragmatic conversations about the product experience, it’s evolution and direction, and ensure that the continuous knowledge building of our merchants and their needs is the foundation for decision making.

  • You will mentor designers on your team and across the global design community for career development and design excellence.

YOU'LL BE A GREAT FIT FOR THIS POSITION IF

  • You have 10+ years of experience as a UX & UI Designer with deep expertise in one and strong skills in the other.

  • You have experience leading a team of at least 3 Designers

  • You know the common design tools and services (we mainly use Figma)

  • Your design process follows a human-centered approach and you apply both qualitative and quantitative research methodologies to validate your solutions

  • You execute across all phases of design work: participate in research, define conceptual foundation for design solutions, execute excellent UX flows, apply visual design systems, prototype using a variety of tools and methods, create production ready designs, participate or conduct usability testing and support multi-disciplinary teams during implementation. 

  • You work with independently on complex set of features, collaborate with product management and engineering to arrive at optimal solutions, and coordinate across teams to create a holistic merchant experience

  • You proactively engage with your design chapter and peers to get feedback and optimize the end-2-end customer journey

  • You have designed and shipped complex web and mobile applications across the entire product development cycle

  • You contribute best-of-class design components and UX patterns to the global design system and commit to upholding the highest standards and a shared vision

  • Your excellent presentation and stakeholder management skills will help you communicate the value of design across the whole company

  • You have experience in working in an agile environment and the ability to adapt quickly to changing product priorities.

  • BA or MA in Design or related fields, or complementary studies with deep work experience in product design

WHY YOU SHOULD JOIN SUMUP

  • You'll have the opportunity to make an impact as we work in flat hierarchies

  • You'll have the space to drive your career here and take ownership of projects

  • You’ll have the chance to work on a diverse and international team

  • You'll be able to attend global offsites/hackathons/team events

  • You'll have a competitive compensation and education budget.

  • 25 days paid vacation + 1 accumulative day for each year of employment at SumUp

  • 10 days educational vacation

  • Additional health insurance

  • Multisport cards

  • Various discounts for SumUp employees

  • Attractive referral program

  • Employee Assistance Program

  • Transportation to/from the office building

  • Office relaxation activities such as yoga and massages

  • Innovative office design featuring an amazing Sofia view, a music room, events forum space, fully equipped kitchen facilities, and cozy meeting rooms

  • Food and drinks for all SumUp employees

  • Various sports activities, such as running, football, table tennis, etc.

We'll be happy to receive your application including your resume and portfolio that demonstrates your experience.