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Product Manager - Digital Bank, Backoffice

Sofia, Bulgaria · Product

The mission of the Merchant Bank Tribe at SumUp is to create a service which solves the challenges small business owners face every day, providing them with secure instant access to their funds and a transparent overview of their transactions. 

We started with mPOS 7 years ago and now our portfolio includes invoicing, P2P, debit card, ecommerce and other card not present solutions that are still in the oven.

Banking services is a new domain in our ever growing ecosystem. It extends our product portfolio allowing small and medium-sized businesses to operate end to end on a single platform.

The Backoffice Squad is the newest squad in the Bank Tribe and still in formation. It will build the backoffice tool for SumUp Bank from scratch. The backoffice tool will house all SumUp card and bank related information, such as merchant account details where they can be managed from the different SumUp teams - onboarding, verification, anti-fraud, etc. 

The Squad is in the process of formation and we are looking for a Product Manager to own the product roadmap.

What you’ll do

  • Design and build our backoffice platform that satisfies various business requirements and user needs; drive the testing, implementation, and post-production support

  • Gather requirements and scope projects, facilitate discussions and drive resolution of issues

  • Apply product delivery techniques and product development best practices to build the product right

  • Work efficiently with a team of developers, designers, quality engineers, product analysts, and operational experts and interface with stakeholders in the spirit of co-creation and mutual respect

  • Collaborate with product team to clarify and improve product vision, strategy and roadmap

You’ll be great for this role if

  • You have 3+ years experience in product management.

  • You’re familiar with the Fintech industry and have a solid understanding of the payments competitive landscape and recent trends.

  • You have experience with analysis, optimization and modernization of backoffice & finance related IT environments and processes.

  • You have previous experience with customer management and/or finance/accounting systems.

  • You’re able to deliver multiple initiatives without compromising results.

  • You’re familiar with Agile/SCRUM development methodologies and software development lifecycle principles.

  • You appreciate incremental software development with a focus on value.

  • You’re fluent in English, both spoken and written.

Why you should join SumUp

  • You’ll receive 25 days’ paid leave, plus 1 additional day for each year of employment.

  • You’ll receive an individual learning budget and up to 10 days’ educational leave.

  • We offer additional health insurance, a subsidized Multisport card, free shuttle buses from Joliot-Curie metro station and other great benefits.

About SumUp

We believe in the everyday hero.

Small business owners are at the heart of all we do, so we're creating tools that help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love. 

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.