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Senior Product Manager - Verification

Sofia, Bulgaria · Product

At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 31 countries around the world rely on SumUp to get paid. To get there we are putting together an awesome team that is committed to one another and to our merchants. You could be our missing link! Help us bring card acceptance to the masses!

Our boldness, startup mindset, empathy and love for product foster a creative environment for our employees. We value an entrepreneurial spirit and seek to build lasting relationships among our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can help small businesses grow.

The role

We are looking for a Product Manager to take charge of our KYC (know your customer) product line. As such you will drive the effort to develop a world-class portfolio of tools to remove the hassle of merchant underwriting. You will design and deliver software solutions that satisfy global regulatory requirements and in-house AML, compliance and risk policies. You will build value for SumUp’s customers by making merchant verification seamless and enjoyable.

What you’ll be doing 

  • Create and drive the vision to build SumUp’s global financial services ecosystem while turning transactions into interactions

  • Research the market, players, competitors, and partners as well as internal stakeholders to gage insights and build a delivery roadmap

  • Study customers’ needs and translate them into clearly defined problem statements/ opportunities descriptions and from there into product requirements

  • Work closely with a team of engineers to implement user stories into merchant features

  • Manage stakeholder and partner relationships

  • Balance new feature development, technical debt pay-off, and routing maintenance work with focus on time to market and functional design

  • Experiment and innovate

  • Advocate for your product within the organization and outside

  • Support risk, compliance, AML and ops teams

Your profile

  • You have 3+ years of experience in product management in an agile organization

  • You are fluent in English - you'll be a part of a truly global organization

  • You have solid background co-creating in cross-functional, cross-location teams

  • You have process product and/or technical knowledge in web/mobile apps development and API integrations

  • You appreciate incremental software development with focus on merchant value

  • You have previous KYC/AML experience in a global company

  • You are enthusiastic about customers and their needs

  • You can inspire, excite and lead by example

  • You feel strong ownership and pride in own and team’s work

  • You enjoy responsibility and have a hands-on approach

  • You are an analytical and practical problem solver

What we offer

  • Opportunity to contribute to SumUp’s bold vision - a world where small merchants can be successful doing what they love

  • The passion and vigor of the start-up world and the stability of the corporation

  • 25 days’ paid leave, plus 1 additional day for each year of employment

  • Individual learning budget and up to 10 days’ educational leave to expand your skill set

  • Additional health insurance, and other great benefits

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by Company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.