How Candid Beer Streamlined Workdays with SumUp POS Pro

For businesses like Candid Beer, Point of Sale Pro by SumUp became a lifeline during hard times. The hospitality industry has faced unprecedented challenges over the last few years, forcing many businesses to adapt quickly or risk shutting down.

Candid Beer, a craft beer bottle shop turned taproom, pizzeria and event space in Stafford, UK, needed a restaurant POS system that matched their brand — something cool and innovative. That’s when they discovered Point of Sale Pro by SumUp, a secure payment solution that streamlined operations, improved efficiency, and ultimately helped them survive and grow their business.

This success story highlights how Candid Beer leveraged SumUp’s POS Pro, its integrated payment solutions and the Goodeats mobile ordering platform, to create a smoother, faster and more profitable business model.

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The Challenge: Finding the Right POS System for Growth

Before discovering SumUp’s POS Pro, Candid Beer needed a restaurant and bar till system that could:

• Handle payments efficiently and ensure secure transactions.

• Offer contactless secure payments while supporting multiple payment options.

• Integrate seamlessly with mobile ordering and accounting tools.

• Scale with their business as they expand their services.

Without a cloud-based POS system, managing in-store orders, online sales, and accounting became increasingly complex. The need for an intuitive, affordable and feature-rich solution was urgent — especially when the hospitality industry was hit.

Why SumUp’s Point of Sale Pro Was the Perfect Fit

So, why was Point of Sale Pro by SumUp a perfect match for Candid Beer?

We spoke with the founder of Candid Beer, Mark Bamping, who shared exactly what they loved about the bar POS software and how it transformed their business operations.

“The price point was the most attractive thing for me. In the end, it was quite a straightforward decision to go with Point of Sale Pro by SumUp.”

Here’s why SumUp’s secure payment solution was a game-changer for Candid Beer:

• Simplicity and ease of use: The iPad-based POS software made it intuitive and quick to learn. Staff could get started instantly without lengthy training.

• Customisable and scalable features: The features are modular, and you can simply toggle certain tools on and off as you need them or as your business grows.

• Seamless payment processing: The POS system is integrated with the SumUp Air Card Reader for faster and more secure transactions for customers. 

Goodeats: A Game-Changer for Contactless Ordering

After the 2020 pandemic hit, Candid Beer had to pivot quickly to online sales to stay afloat. That’s when Goodeats, SumUp’s fully integrated mobile ordering platform, became a lifesaver. 

“Goodeats became an absolute lifesaver for us overnight.”

With Goodeats, your customers can view your menu and order their food and drinks in just a few clicks, making your ordering process speedy and stress-free for your customers and your staff.

The team at Candid transferred all of their menu items onto their Point of Sale Pro by SumUp system, which seamlessly integrated with Goodeats. This meant that customers could order their beer and pizza easily from the comfort of their own homes or in-store.

How Goodeats Helped Candid Beer Thrive

• Customers could browse the menu, order, and pay — all in a few clicks.

• Reduced wait times and improved customer satisfaction.

• Seamless integration with SumUp’s Point of Sale Pro for real-time order updates.

Without Goodeats, Candid Beer might not have survived the first lockdown. The platform revolutionised their delivery and click & collect services, keeping them running when in-person service was impossible. 

Learn More About Goodeats!

Extra Features That Transformed Candid Beer’s Workday

Beyond payments and online ordering, SumUp POS Pro provided powerful tools that optimised operations.

Kitchen Display Screens for Smoother Operations

When Candid Beer opened their pizzeria, they needed a faster way for the kitchen and front-of-house teams to communicate.

 With SumUp’s Kitchen Display Screen, orders appear in real-time on the display. This reduced miscommunication between the kitchen and servers. In turn, they were able to provide faster service and keep the customers happy.

QuickBooks Integration for Effortless Accounting

Managing finances was simpler than ever with SumUp’s QuickBooks integration. Candid Beer used SumUp’s QuickBooks integration to stay on top of its finances. The feature made it easy to automate the syncing of sales and expenses and ensure accurate reporting and tax compliance. Hence, the business can have more time for business growth and less time for administrative work.

Scalability: Managing Multiple Locations with SumUp

Mark is looking forward to growing Candid Beer and eventually having multiple locations with multiple pubs till systems. He’ll be able to manage them all from one place, thanks to SumUp Point of Sale’s multi-vendor feature.

With SumUp’s multi-location support, he can:

• Manage multiple venues from one central dashboard

• Track sales, staff performance and inventory across all locations

• Scale effortlessly with SumUp’s cloud-based POS system

What Stood Out About SumUp for Candid Beer?

Mark loved how easy it was to get started with Point of Sale Pro by SumUp. All he had to do was fill out a simple online request form and book a free demo with SumUp’s team. The system was set up and running in just days.

Ready to Transform Your Business?

Candid Beer’s success story proves that the right POS system can transform a business. You can simplify operations by integrating secure payment solutions and POS systems. Candid Beer was able to improve service speed and enhance customer experience.

Features like Goodeats for mobile ordering, kitchen display screens and QuickBooks integration have made daily management easier. That way, the team has time to focus on their customers and grow the business. Even during the pandemic, SumUp’s flexible and scalable POS system helped them adapt and thrive. As Candid Beer continues to grow, SumUp POS Pro ensures it can efficiently and easily manage multiple locations.

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SumUp for Small Businesses FAQS

Why is SumUp’s POS System the best for small businesses?

SumUp’s POS system is affordable, easy to use and designed to streamline operations for small businesses. Secure payment solutions and seamless integrations help businesses accept payments, manage inventory and track sales effortlessly.

What are the features of SumUp’s POS Pro?

SumUp’s POS Pro includes Goodeats for mobile ordering, kitchen display screens, QuickBooks integration and multi-location management. It also offers contactless payment security, real-time sales tracking and customisable tools to suit different business needs.

How does SumUp QuickBooks Integration work?

SumUp’s QuickBooks integration automatically syncs sales data, transactions and financial reports in real-time. This eliminates manual data entry, making accounting easier and accurate.

How do you get started with SumUp POS?

Getting started with SumUp POS is simple. Fill out an online request, book a demo and set up the point-of-sale system within days.