SumUp QR Codes - How it works

Contactless

Your customer pays independently with their phone. You just name the amount.

Flexible

Position your QR codes on the counter, in the waiting area or on tables.

No app. No account.

Your customer does not need an app or account to pay.

1.69%

per transaction

Supported card schemes

Scan to pay

How do payments via QR code work?

Scan

Your customer uses their phone to scan the QR code.

Pay

A website opens up on which your customer enters the payment amount and their card information.

Confirm

The customer shows you the success screen to confirm the payment. Alternative you can verify the payment in the sales history of your SumUp app.

How to setup a QR code

Create

Go to the QR Codes section in the More tab of the SumUp app. Click "Create QR code".

Enter details

Give your QR code a name and a description. Click "Save".

Click on the QR code you just created and choose one of the sharing or printing options.

FAQ

How can I print a QR code display?

In the list of your created QR codes, select the the QR code you would like to print and choose “QR code for shop display”.
You’ll see a preview of your display as a PDF. Select the share button to either print the display on a printer connected to your phone or send the display via email to print it from a computer.

Can I include a QR code in a document or design of my own?

You sure can.

In the list of your created QR codes, select the code you’d like to use.
In the action sheet choose “QR Code”.
You can now send the file to the device you want to use to create your design.

What does my customer see when they scan a QR code?

Once a customer has scanned a QR code, a checkout page opens – here the customer can enter the amount owed and complete the payment. They’ll see a success screen which displays the amount paid and the current time, so that you can verify the payment.

Which payment methods can be accepted via QR code?

You can accept any credit or debit card that displays a Visa, Mastercard, American Express, Discover, Diners Club, or Union Pay logo. We’ll add more payment methods in the future.

Can I use a QR code more than once?

You can use the same QR code to accept an unlimited number of payments. QR codes are active until you delete them from your list of created QR codes. You can also use the same QR code in several places at your business. For example, at every table or seat, on your counter, in your shop window. It’s up to you to see what works best for your business.

How do I send my customers a receipt when they pay with a QR code?

To send a receipt, open your sales history in the SumUp App, then select the respective transaction and tap on the extended menu. From there, you can send the receipt to your customer via email or messaging.