SumUp Refer-a-friend program

Terms and Conditions - Refer A Friend Programme

Last updated: 28th October 2024

Introduction

The following are the SumUp merchant referral programme’s terms and conditions ("Referral Terms") which apply to any merchant intending to refer new merchants to us.

The Referral Terms constitute an agreement between you (the merchant referring new merchants to us or “you”, “your”), on the one hand, and

Contracting SumUp companies:

SumUp Payments Limited, incorporated under the laws of the United Kingdom, company number 07836562, having registered address at 16-20 Shorts Gardens, London, England, WC2H 9US, UK—if you are based in the United Kingdom or Switzerland; or

SumUp Limited, incorporated under the laws of the Republic of Ireland, company number 505893, having registered address at Block 8, Harcourt Centre, Charlotte Way, Dublin 2, Dublin, Ireland, D02A9N9—if you are based in one of the following countries: Austria, Belgium, Bulgaria, Czech Republic, Denmark,  Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Spain, or Sweden; or

SumUp EU Payments UAB, incorporated under the laws of Lithuania, company number 305074395, having registered address at Ukmergės Str 126, Vilnius, 08100, Lithuania—if you are based in one of the following countries—Hungary, Romania, Slovenia, Cyprus, Latvia, Lithuania, and Estonia.

On the other hand, hereinafter jointly, or where the sense so required, each one of them alternatively, referred to as “SumUp”, “we”, “us”, or “our”.

WITH ANY USE OF YOUR MERCHANT REFERRAL LINK, YOU DECLARE YOU HAVE READ AND UNDERSTOOD THE ENTIRE CONTENT OF THIS DOCUMENT AND AGREE WITHOUT ANY RESTRICTION TO THE REFERRAL TERMS.

We may at any time discontinue the merchant referral programme or amend its terms. In this case, we will notify you on our website or via email communication.

We reserve the right to suspend or exclude any merchant from participating in the merchant referral programme if the merchant is in breach of these Referral Terms or acts in a way harmful to our reputation.

1. Rewards

For each new merchant you refer to us who meets the referral conditions, you will earn a reward (inclusive of VAT, if applicable). Payment of the referral reward(s) will be made within 30 business days after the new merchant’s payment for the SumUp card reader order has been completed. The payment reward will be deposited to the bank account you have registered with us as your merchant account.

Each new merchant referred to us who meets the referral conditions will receive a discount on the net purchase price of a SumUp card reader. The discount amount applicable to the order and the reward amount applicable to the referrer are the ones in place at the time of payment completion for a new card reader order.

2. Referral conditions

A benefit is only earned if all of the following conditions are met:

  1. You have used your correct referral link

  2. Your friend uses the correct referral link shared by you to make a SumUp card reader purchase

  3. Your friend completes payment for the SumUp card reader within 30 days after creating their SumUp account

  4. Your friend does not return their device for a refund within 30 days after they complete their payment

  5. You are not in breach of these Referral Terms or our general merchant terms and conditions.

We will determine, in our reasonable discretion based on the data available, whether or not the referral conditions have been met.

3. Invoicing and VAT

Your successful referrals are treated as a service from you to us. Therefore, VAT may be chargeable for this service. If VAT is chargeable, it will be payable from the reward we pay you. If VAT needs to be paid by us, we will pay the reward to you net of VAT. If VAT needs to be paid by you, we will pay the full reward to you but you need to pay VAT. For you to issue an invoice to us for the referral service, you agree that we may issue the invoice to ourselves on your behalf ("self-billing"). For this purpose, you agree that you will provide us with any information we reasonably request from you, including but not limited to your tax status, tax numbers, residence and place of business. You must immediately inform us of any change in the information you provide to us.

4. Use of referral link

By participating in the merchant referral program, you confirm that you have obtained your “friend’s” permission to receive communications from you and us.

You commit yourself to using only legal channels for the advertisement of your personal referral link. You will be able to use social networks such as Facebook, Twitter, personal email contact lists to share your link and any other social network. You may not share your referral link on websites where you are not the primary content owner or on unsuitable websites as “Unsuitable Website” shall include but will not be limited to the following:

  1. Websites that promote coupons or deals.

  2. Websites that contain nudity or pornographic material, promote violence, promote discrimination, promote the use of bulk e-mail or spam, or promote illegal activities.

  3. Websites that violate intellectual property rights.

  4. Websites that resemble our Website, including its subdomains, or that are promoted as such.

  5. Websites that use our Trademarked Terms as part of their website URL on subdomain or domain levels (e.g.www.sumup.yoursite.com);

  6. Websites that contain any virus, malware, trojan horses or any other tool used to intercept, expropriate or exploit any system data or individuals’ information.

  7. Any websites which might be non-compliant with the applicable law.

  8. Websites with limited organic search traffic, where organic shall be considered the traffic generated by those visitors that land on your website from unpaid sources ("Organic Traffic”).

The use of external email lists, spam, and paid platforms for advertisement (e.g. Google Adwords) is strictly forbidden.

Unless otherwise provided for in these Referral Terms, you are prohibited from any paid advertisements, promotions, or campaigns promoting SumUp that can be placed in any search engine, social media, website, application, or anywhere else a customer may see ads on the web ("Paid Advertisement”). For the purposes of these Referral Terms, “Non-Organic Traffic” shall mean traffic generated by Paid Advertisement.

5. Use of our intellectual property

You are not allowed to use our intellectual property, including our corporate name, trading name, brand name, domain names, product names (each a "brand name") or logos or designs, without our express permission. You may not bid on any words or expressions which incorporate our brand names and such brand names must be applied as negative matches in any keyword phrases for the purpose of advertising on pay-per-click search engines, marketplaces or web portals. You may not register any domain names, including subdomains, that include a brand name or any variant that is similar or any misspellings of brand names. You may not represent yourselves or your business as affiliated with SumUp or as an official representative or agent of SumUp or take any action that is likely to confuse or mislead third parties to believe that your business or any of your communication is part of the SumUp brand or in any way authorised by us. We may at any time require that you stop a particular use of our intellectual property.

6. Lack of bond

By accepting these Referral Terms, you acknowledge that the merchant referral programme cannot be considered, in any way, a commercial partnership, joint venture, employment, agency agreement or any similar relationship.

7. Severability

If any part of these Referral Terms is found by a court of competent jurisdiction to be invalid, unlawful or unenforceable then such part shall be severed from the remainder of the Referral Terms, which shall continue to be valid and enforceable to the fullest extent permitted by law.

8. Termination

We reserve the right to block your referral link and suspend or terminate your participation in the merchant referral program with immediate effect, without liability for any claims for damages in the event of a breach of these Referral Terms. This includes but is not limited to, failure to meet the referral conditions in Section 2 or the prohibited use of the referral link in violation of Section 4.

SumUp shall not be obliged to pay any commission for referrals generated through Non-Organic Traffic. Furthermore, SumUp shall have no obligation to pay commissions or to make any other payments following the termination date of these Referral Terms.